Lead Software Engineer - Salesforce & PSA (Sales Cloud)

Company: Gartner
Location: Stamford
Posted on: May 3, 2025

Job Description:

Hiring near our Stamford, CT, Orlando, FL, Fort Myers, FL or Irving, TX Centers of ExcellenceHybrid, flexible environmentGartner offers a hybrid, flexible environment, with remote work that allows associates great flexibility to work from home, and opportunities to connect with colleagues for moments that matter on-site. Candidates that apply should be located within a reasonable proximity to one of Gartner's Centers of Excellence office locations.About Gartner IT :Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.About this role:Directs a multi-disciplinary development team to develop and implement significant improvements to core systems and business processes in support of the company's/divisions profit, growth, and customer satisfaction goals. Gartner seeks a versatile IT Technical Lead to facilitate and drive the migration and implementation of Professional Services Automation (PSA) and CRM software. This role involves design and delivery of key initiatives for PSA and CRM software , finance integrations, and accounting practices. The ideal candidate will be a thought leader and collaborator enhancing IT-business partnerships, contributing to program roadmap development, coordinating with cross-functional teams, and ensuring smooth program execution. An ideal candidate should have prior experience implementing PSA and CRM software for Consulting organizations.What you'll do:

• Designing, implementing, unit, integration testing and supporting modules developed.
• Lead the review and analysis of business requirements to create technical specifications
• Lead and participate in code reviews, peer inspections and technical design/specifications
• Prepare and provide adequate (quality and quantity) documentation for work products.
• Work with geographically distributed cross-functional teams to resolve business process issues and identify business process improvement opportunities
• Responsibility for resolving all issues assigned in a timely manner
• Ownership for development of application architecture and delivery of technical solutions that meet business requirements
• Ensure that all applications conform to system and programming standards and are appropriately documented
• Troubleshoot issues reported by the business
• Work with stakeholders to understand, prioritize and estimate development effort required for new features, enhancements and bug fixes
• Key participant in the development and release cycle for system enhancement / fixesWhat you'll need:
  • 7 - 10 years' experience in design and development on Salesforce platform and leading a team of Salesforce engineers.
  • Should have experience working in the Consulting domain for design and implementation using Salesforce for clients.
  • Should have worked on implementing Professional Services Automation (PSA) using Kantata (previously Kimble) managed package or FinancialForce on Salesforce including configurations, customizations and integrations
  • Knowledge of any other managed package on Salesforce is an advantage
  • Expert level knowledge in implementing Salesforce Sales Cloud.
  • 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) on Salesforce platform.
  • Ability to handle workload, facilitate activities of dynamic work groups and multi-task in a fast -paced environment.
  • Salesforce development experience including strong working knowledge and ability to code in APEX (classes, triggers, batch processes, and web services), VisualForce, Lightning, Salesforce APIs, SOQL, and.
  • Strong knowledge of Salesforce applications including configuration, process builders, workflows, and SOQL.
  • Working experience with DevOps tools for Salesforce code deployment using CI/CD pipelines (Jenkins, BitBucket, etc...)
  • Strong knowledge of Salesforce data model, custom objects, workflows, and configuration.
  • Ability to anticipate and produce design applications that work with governor limits and scale appropriately.
  • Salesforce.com certification (Preferred)
  • Strong problem- solving skills.
  • Understanding of integrations with Salesforce platform (REST API, Apex Callout, Bulk API)
  • A proven track record of experience in leading the design and deployment of large-scale solutions.
  • Scrum software development methodology experience is required
  • Excellent verbal and written communication skills and ability to interact with other teams.Who you are:
    • Bachelor's degree or foreign equivalent degree in Computer Science or a related field required
    • Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment
    • Effective time management skills and ability to meet deadlines
    • Excellent communications skills interacting with technical and business audience's
    • Excellent organization, multitasking, and prioritization skills
    • Intellectual curiosity, passion for technology and keeping up with new trends
    • Delivering project work on-time within budget with high qualityWhat you will get:
      • Competitive Compensation Package
      • Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
      • 20+ PTO days plus holidays and floating holidays in your first year
      • Extensive Medical, Dental and Vision plans
      • Hybrid environment with flexibility, remote work
      • Parental leave
      • Gartner Gives Charity Match
      • Employee Assistance Program (EAP)
      • Employee Stock Purchase Plan
      • Health and wellness related allowance programs
      • 401K with corporate match, immediate vesting
      • Collaborative, team-oriented culture that embraces diversity
      • Professional development and unlimited growth opportunitiesDon't meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.#LI-Hybrid#LI-TW1#technologyWho are we?At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we've grown to more than 20,000 associates globally who support -15,000 client enterprises in -90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.What makes Gartner a great place to work?Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.What do we offer?Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.Ready to grow your career with Gartner? Join us.Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 116,000 USD - 163,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to.Job Requisition ID:94488By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Keywords: Gartner, Stamford , Lead Software Engineer - Salesforce & PSA (Sales Cloud), Sales , Stamford, Connecticut