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BDC Service Representative

Company: Competition Auto Group
Location: Saint James
Posted on: November 25, 2022

Job Description:

Service BDC Representative At Competition Subaru, we believe our associates are our greatest asset. If you are looking for a career with an extraordinary company, Competition Subaru is the perfect career choice.In this role, you will handle inbound service calls and make outbound calls to our customers regarding the repair and servicing of their vehicles, scheduling service appointments, and notification of vehicle recalls and overdue service.Benefits:--Medical and Dental401K Plan-- Growth opportunitiesPTO and Paid holidays-- Career Development Responsibilities: Make outbound and receive inbound customer calls and establish follows-up with service appointmentsRespond quickly to the internet, phone, and live chat inquiries using email, phone and live chat scripts and templatesFollow up with leads that are not ready to make an appointment or no-showUtilize dealership-specific service-related softwareMake schedule vehicle service appointments for customers and answer questions regarding vehicle service-related issuesBe friendly, professional, courteous, and efficient when working with all customers and employees Qualifications:Previous roles based on strong customer service experienceMust have strong computer skills


Keywords: Competition Auto Group, Stamford , BDC Service Representative, Sales , Saint James, Connecticut

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