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Technical Inside Sales Administrator

Company: CIRCOR International, Inc.
Location: Hauppauge
Posted on: November 23, 2022

Job Description:

ABOUT CIRCOR AEROSPACECIRCOR Aerospace is headquartered in Corona, CA and is comprised of best-in-class technology in the design, development and manufacture of aerospace components and sub-systems, including fluid control valves, actuation, motors, and high-performance kinetic switches.
The Aerospace group has approximate annual sales of more than $170 million and is part of CIRCOR International [NYSE:CIR] headquartered in Burlington, Massachusetts.CIRCOR Aerospace in Hauppauge, NY is a leading manufacturer for over 50 years in providing best-in-class designed flight-critical engineered pneumatic actuation systems and kinetic switches for the defense and commercial markets serving OEM's and Tier 2 integrators. Products include pneumatic systems/components and kinetic switches designed for Lockheed Martin F35(JSF), F16, F18, General Atomics Predator(MQ9), Boeing Multi-Mission Aircraft (P8A), Raytheon Standard Missile, and Lockheed Martin missiles.CIRCOR Aerospace products are utilized in nearly all commercial and military aircraft, commercial and military helicopters, business jets, and missiles.
Job OverviewThe Technical Sales Administrator is an integral part of the sales team and is responsible for pre and post customer service sales support of CIRCOR Aerospace products. Reporting directly to the Sales Manager, the Technical Sales Administrator is the focal point for regular customer communication, both external and internal, and accountability for current and new customers. The position is assigned various tasks to improve levels of customer satisfaction, including quote/proposal generation and management, customer business portal management, export compliance, order entry, contract review, order acknowledgements, and field sales support. Responsibilities

  • Acts as the liaison between the customers and associated departments within the Hauppauge, NY facility.
  • Completes data entry sales orders; information which is used by all departments and effectively communicates special requirements and/or processes to the appropriate departments.
  • Support the preparation of proposals and government bids including engineering requirements, purchasing terms and conditions, and quality systems requirements.
  • Consult with all departments about customer issues, potential business, delivery issues, and pricing.
  • Coordinates with internal department to resolve any customer issues.
  • Prepare correspondence regarding quotes, orders, and information relating to sales and engineering decisions.
  • Regularly communicates with existing customer base to strengthen relationships. Investigates and addresses any customer concerns and explores potential for new applications and future business.
  • Participates in meetings to stay apprised of new developments within the group and communicates meeting minutes to team members.
  • Supports new business development activities and associated bookings
  • Reviews PO's for accuracy, terms and conditions, delivery requirements, etc.
    Job Requirements
    • Undergraduate degree in Business, Finance, Inside Sales/Marketing preferred
    • 5+ years of progressive inside sales, customer service, and/or contracts admin in aerospace, defense, or related market space
    • Knowledge and experience of export compliance (ITAR/EAR); industry-specific requirements/standards
    • Proven track record of success in sale support working with key OEM's and/or Tier 2 customer within the aerospace & defense markets
    • Strong customer service skills including the ability to prioritize, balance, and manage multiple sales opportunities
    • Must have strong writing, planning, and organizational skills
    • Ability to communicate effectively both with customers and internally
    • Must be a team player and have effective communication, interpersonal and team building skills, and able to manage multiple tasks in a rapidly changing environment
    • Thorough knowledge of Word, Excel, Power Point, and Access, and other applicable tools OTHER
      • US Citizenship required due to nature of government contract
      • No relocation

        Our Benefits:
        • Comprehensive healthcare plans
        • PTO and family leave
        • 401(K)
        • Work Life Balance
        • Career Development
        • Other Benefits & Perks
          CIRCOR is an equal opportunity employer, which means we will not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, disability, or any other characteristic protected by applicable law. This policy applies to all aspects of the employment relationship, from recruiting and hiring through separation. We celebrate diversity and are committed to providing and fostering an inclusive workplace for all our team members.

Keywords: CIRCOR International, Inc., Stamford , Technical Inside Sales Administrator, Sales , Hauppauge, Connecticut

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