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Customer Service Representative

Company: Charles Leonard Inc.
Location: Hauppauge
Posted on: September 19, 2022

Job Description:

Are you prepared to go the extra mile to exceed customer expectations? Charles Leonard, Inc. is looking for a detail-oriented person with a vibrant personality to join our select team of Customer Service Reps. In this role, you will carry on our well-deserved reputation for extraordinary customer service to our business customers.
To the qualified candidate, we offer an annual salary of $40,000 - $50,000, dependent on experience.
Key Responsibilities

Communicate promptly and courteously with customers via phone and email
Provide knowledgeable answers on availability and shipping information to customers
Analyze and instruct customers on complementary products they might want
Enter customer orders into Apprise ERP system
Share information with Sales team and Reps to capitalize on sales opportunities

Qualifications

3-5 years of excellent customer service skills and experience
Ability to work independently, or as part of a structured team as required
Highly organized, proactive, accurate, and detail-oriented
Proficiency in MS Office Suite (Outlook, Excel, Word, PowerPoint)
Strong follow-up and follow-through skills

Benefits include:

Medical and Life Insurance
401(k)
Paid Sick and Vacation Time

Full Time, On-Site Work (No Remote)PI190540535

Keywords: Charles Leonard Inc., Stamford , Customer Service Representative, Sales , Hauppauge, Connecticut

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