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Associate Business Analyst - Retail Operations

Company: Charter Spectrum
Location: Stamford
Posted on: September 24, 2022

Job Description:


The Associate Business Analyst - Retail Operations is responsible for analyzing business processes, translating operational needs into detailed requirements. This role gains understanding of the structure, policies, and operations of an organization, and assists in recommending solutions to improve general business processes and planning within the Retail Partners sales channel. This position can collaborate with one or several business units or functions.


Under general supervision work with business stakeholders analyze business operations and recommend solutions to align individual business functions with organizational goals

Analyzes business partner's operations to understand strengths and weaknesses in order to determine opportunities to streamline processes in correlation with Charter initiatives and processes

Compile, analyze, interpret, and present data related to current and future operation

Assists in business process redesign and documentation as needed for new technology, business practices, or sales strategies.

Is able to facilitate requirement elicitation sessions amongst joint groups of internal and external stakeholders.

Assists Project Owners in development of project plans and use associated project planning tools as needed.

May make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.

Support daily operational needs for: applications, project readiness, documentation, project coordination, etc.

Perform other duties as requested by leadership or channel needs.


Skills/Abilities and Knowledge

* Ability to read, write, speak and understand English
* Ability to prioritize and organize effectively
* Ability to work independently, as well as in a collaborative and dynamic team environment
* Ability to handle multiple projects and priorities
* Ability to analyze and interpret data, requirements, business rules, etc.
* Ability to quickly identify business problems/opportunities
* Ability to communicate orally and in writing in a clear and straightforward manner
* Ability to communicate with all levels of management and company personnel
* Proficient with Microsoft applications such as Word, Excel, etc.


Bachelor's degree in business or related field

Related Work Experience

Business analysis or related experience: 0-2 years


Skills/Abilities and Knowledge

Customer Service Experience: 1-2 years

Project Coordination : 1-2 years


Office environment

Some travel may be required. BGN331 320066 320066BR

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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Keywords: Charter Spectrum, Stamford , Associate Business Analyst - Retail Operations, Professions , Stamford, Connecticut

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