Sr. Data and Reporting Analyst

Company: SPECTRUM
Location: Stamford
Posted on: August 2, 2022

Job Description:

JOB SUMMARY
This position will be responsible for managing the development of corporate reporting products to better assist management in maximizing resources in Customer Operations related activity.


MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience

Oversee and coordinate the development of new and enhanced reporting products

Manage the elicitation of requirements, development coordination and testing of all new and enhanced reporting
#LI-MH2
Advise manager on status of reporting projects

Provide proof of concept design and ad hoc reporting by aggregating source data and summarizing findings

Lead cross functional teams in the development of new and enhanced reporting

Monitor existing reporting to identify new trends or anomalies which may impact the business

Prepare and present findings at all levels of the company hierarchy

Test new and enhanced reporting by analyzing source data, performing variance analysis, and communicating findings to the development team

Coordinate user acceptance testing for new and enhanced reporting products

Liaise to provide guidance on training needs assigned reporting

Use in-depth knowledge of business processes to work with business partners in various departments; be able to quickly understand their problems and devise solutions.

Perform other duties as required.


REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to thoroughly analyze and interpret data
Ability to communicate orally and in writing in a clear and concise manner
Strong presentation skills with the ability to translate complex data into actionable management information
Ability to handle multiple projects and tasks
Ability to manage very large projects independently
Ability to understand business uses of data and reporting specifics for development
Ability to make decisions and solve problems while working under pressure
Ability to use personal computer and software
Proven leadership skills and ability to communicate with all levels of management and company personnel
Strong knowledge of SQL
Strong knowledge of MS Access, MS Outlook, MS Word, MS PowerPoint and advanced MS Excel functions required

Education
Bachelor's degree in either Information Systems or Business; or related field or equivalent work experience

Related Work Experience
3+ years of advanced data reporting experience
including
2+ years of Project management experience

WORKING CONDITIONS
Office environment
EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
IDA310 301317 301317BR

Keywords: SPECTRUM, Stamford , Sr. Data and Reporting Analyst, Professions , Stamford, Connecticut