Sr. Data and Reporting Analyst
Company: SPECTRUM
Location: Stamford
Posted on: August 2, 2022
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Job Description:
JOB SUMMARY
This position will be responsible for managing the development of
corporate reporting products to better assist management in
maximizing resources in Customer Operations related activity.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and
enhance the customer experience
Oversee and coordinate the development of new and enhanced
reporting products
Manage the elicitation of requirements, development coordination
and testing of all new and enhanced reporting
#LI-MH2
Advise manager on status of reporting projects
Provide proof of concept design and ad hoc reporting by aggregating
source data and summarizing findings
Lead cross functional teams in the development of new and enhanced
reporting
Monitor existing reporting to identify new trends or anomalies
which may impact the business
Prepare and present findings at all levels of the company
hierarchy
Test new and enhanced reporting by analyzing source data,
performing variance analysis, and communicating findings to the
development team
Coordinate user acceptance testing for new and enhanced reporting
products
Liaise to provide guidance on training needs assigned reporting
Use in-depth knowledge of business processes to work with business
partners in various departments; be able to quickly understand
their problems and devise solutions.
Perform other duties as required.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to thoroughly analyze and interpret data
Ability to communicate orally and in writing in a clear and concise
manner
Strong presentation skills with the ability to translate complex
data into actionable management information
Ability to handle multiple projects and tasks
Ability to manage very large projects independently
Ability to understand business uses of data and reporting specifics
for development
Ability to make decisions and solve problems while working under
pressure
Ability to use personal computer and software
Proven leadership skills and ability to communicate with all levels
of management and company personnel
Strong knowledge of SQL
Strong knowledge of MS Access, MS Outlook, MS Word, MS PowerPoint
and advanced MS Excel functions required
Education
Bachelor's degree in either Information Systems or Business; or
related field or equivalent work experience
Related Work Experience
3+ years of advanced data reporting experience
including
2+ years of Project management experience
WORKING CONDITIONS
Office environment
EOE
Charter Communications is an Equal Opportunity Employer -
Minority/Female/Veteran/Disability
IDA310 301317 301317BR
Keywords: SPECTRUM, Stamford , Sr. Data and Reporting Analyst, Professions , Stamford, Connecticut
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