Systems and Data Analyst

Company: Jones Lang LaSalle Incorporated
Location: Stamford
Posted on: February 22, 2021

Job Description:

Corporate Solutions (Integrated Facilities Management) Overall Role Description This position is responsible for administration and management of Security and Facilities systems, data and business processes. Role ensures proper configuration, operation and maintenance of security and facilities systems to support client business processes. The Administrator will understand, produce, and/or extract the relevant data from the systems, provide analysis and generate reports and insights that will enable JLL and client's decision making. Major Responsibilities Systems Management

• Responsible for the integrity of on-account system data, including but are not limited to that of C-Cure, Corrigo/IWMS and Envoy
• Responsible for overseeing proper system use and configuration in support of the JLL team and client objectives
• JLL Access Security Administrator (ASA). Responsible for access and audit activities for all JLL on-account systems
• Envoy Administrator: Ensure employee data is up-to-date and visitor notifications are current and compliant
• Manage work order system and associated data platform, as it specifically relates to performance and reporting
• Serve as SPOC to the account team for all CMMS systems related questions, support issues, and requirements.--
• Responsible for generating Corrigo periodic and ad-hoc account reports as required. Reports include work order activity and analysis, scheduled maintenance and service level compliance data
• Support the account team users with general questions and other systems support requests
• Provide new user training, and new feature training to the account and client staff as required.
• Establish a standard process for system replacement, upgrades and new projects.Security
  • Configure and manage CCTV video systems (e.g., exacqVision) and access control systems (e.g., C-Cure), including local and remote troubleshooting and liaising with Diageo site (office and manufacturing) and vendor service teams.
  • Develop and maintain office site access control and CCTV operating procedures.
  • Administer Security processes to ensure a safe and secure environment for employees and contractors.
  • Provide badge activity reports to support security investigations, occupancy analyses, compliance with entry guidelines, etc.
  • Process access control badges as required (as part of the JML Process)
  • Report on all security incidents and emergencies on a timely manner to CRES and to the Head of Corporate Security
  • Provide response to and communication of security related incidents, ensuring Client engagement in critical business events/incidents
  • Report to Client/JLL FM Site Representative on issues arising outside of normal daily activities.
  • Evaluate the need for and support system replacements, upgrades and new installations, per Client requirements
  • Oversee the rollout of and ensure adherence to the Client security best practices, policies and operating standardsJoiners, Movers & Leavers (JML) Process Administration
    • Support JML process by ensuring on-account data bases are maintained and updated for both contractors and employees to ensure data accuracy.
    • Work with receptionists or site POCs to audit JML data, using report distributed by global monthly. Audit will be checked against both C-Cure system and landlord badge data systems to ensure accuracy and complianceContractor Safety Pre-Qualification Process Administration
      • Support/coordinate the activities related to contractor and vendor safety screening/pre-qualification processes
      • Administer the Pre-Qualification process, specifically as it relates to contractor's health and safety performance.
      • Work with Sourcing and Operations management to establish a process and system for ongoing management of contractor information, as well as a prequalification criterion based type of service
      • Work with site representatives to review the information submitted by the contractor and decide if the contractor is "qualified" or "not-qualified" to work at the site.Ideal Experience
        • Aptitude for technology and systems, proficient in MS Office
        • C-Cure 9000 Administrator Certification
        • Possess strong written, verbal and people skills
        • Superior customer service skills and orientation
        • Ability to maintain professionalism under stressful situations
        • Ability to plan and manage work under time constraints
        • Ability to multitask and work without direct supervision
        • Strong organizational skills and collaborative style needed.Other Personal Characteristics
          • Possesses strong verbal & written communication skills, also an active listener
          • Passion for quality - has an eye for detail to make sure the best delivery of services
          • Self-motivated; confident & energetic
          • Ability to effectively deal with stressful situations
          • Is a team player - able to cooperate and work well with others
          • Proven ability to initiate and follow through with requests
          • Exhibits honesty & trustworthinessKEY STAKEHOLDERSClient staffJLL Account staffLocation: Virtual/StamfordREPORTING TOOperations Manager JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Posted 7 Days Ago Full time REQ129763 About Us JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $18.0 billion, operations in over 80 countries and a global workforce of more than 93,000 as of December 31, 2019. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Keywords: Jones Lang LaSalle Incorporated, Stamford , Systems and Data Analyst, Professions , Stamford, Connecticut