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Senior Business Analyst

Company: Kforce Technology
Location: Stamford
Posted on: January 12, 2021

Job Description:

RESPONSIBILITIES: Kforce has a client in search of a Business Analyst in Stamford, Connecticut (CT). Summary: The Business Analyst serves as a liaison between the business community and the IT organization and/or vendors in order to provide technical solutions to meet user needs. The candidate possesses expertise in the business unit(s) supported as well as an understanding of the IT organization's systems and capabilities. The Analyst provides complex analysis services, translating user needs into detailed specifications to allow Information Technology Department to deliver an appropriate solution. Responsibilities: Actively and consistently support all efforts to simplify and enhance the customer experience Analyze business partner's operations to understand strengths and weaknesses in order to determine opportunities to automate processes and functions Assist in business process redesign and documentation as needed for new technology Translate high-level business requirements into functional specifications for the IT organization and/or vendors; Manage changes to such specifications Negotiate agreements and commitments by facilitating communication between business unit(s) and IT and/or vendors from initial requirements to final implementation Work with business partners within one business function to align technology solutions within business strategies Assist Project Managers in development of project plans and use associated project planning tools as needed Conduct feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems Analyze business processes, functions, and procedures to determine most effective business systems software to meet the needs of the organization Establish specifications and objectives based on business requirements and cost effectiveness; Provide recommendations to management personnel Collaborate with management in systems development and design Job Requirements: REQUIREMENTS: Documented experience with gathering requirements, user stories, process flows, BRDs, FRDs, etc. Digital Background Procedural documentation and project implementation experience Experience training supervisors in a call center environment Working knowledge of cable television operations and processes Excellent interpersonal skills and ability to present performance feedback effectively Excellent presentation skills with small- to medium-sized groups Strong analytical ability Ability to work independently Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status

Keywords: Kforce Technology, Stamford , Senior Business Analyst, Professions , Stamford, Connecticut

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