StamfordRecruiter Since 2001
the smart solution for Stamford jobs

JOBSITE NY-NEW.YORK BUSINESS SOLUTIONS ANALYST

Company: LTK VIRTUAL VARIATIONS
Location: Stamford
Posted on: September 14, 2020

Job Description:

JOBSITE NY-NEW.YORK BUSINESS SOLUTIONS ANALYST Summary: The Console Operations project is planned for a centralized system-wide console operator solution and implementation that will provide improved patient service across the enterprise. The centralized Contact Center will require a full-time Business Solutions Analyst to ensure all business requirements have been documented and approved by the Business and IT Stakeholders and Sponsors. The Business Solutions Analyst will interview business, document requirements, prepare use cases and facilitate the User Acceptance Testing. The consultant will assist with business KPIs, methods of reporting to reflect results and will assist with technological enhancements that will meet those KPIs. The consultant will interface with all levels of management, project team both internally and externally including all associated vendors. Functional responsibilities include: Under the direction of the Project Manager will conduct the following activities Interview local managers and call-handling associates Transcribe the current processes including lead manager's reporting processes and metrics; Include a traceability and create use cases, test scripts and facilitate the User Acceptance Testing for business acceptance of the entire platform Understand and contribute as a project team member with regards to the contact center Cisco solution including IVR call flows, speech recognition, voice and screen recording, workforce management, screen pops, softphone and reporting Support IT and staff readiness to provide the appropriate end-user training Serves as liaison with vendors and IT regarding go-live requirements Develop policies and procedures for go-live implementation Bachelor's degree or correlated experience 5+ years of experience with project management practices and processes The ideal candidate has extensive experience in customer-facing roles Communication skills: This position requires strong writing and reading comprehension skills as well as excellent business etiquette Computer skills: Excellent computer skills, including comfort with to Microsoft applications including PowerPoint, Excel, Word, and Outlook and willingness to learn new customer relations and information management systems Nice to have: Telecom knowledge and experience . RECRUITER FREE EMPLOYMENT REFERRALS Ltk Virtual Variations Newark, NJ 862-234-5969 Free.Employment.Referrals@gmail.com . HOURLY PAY TBD APPLICATIONS Available Daily via Phone - Text Msg - Voicemail - Email

Keywords: LTK VIRTUAL VARIATIONS, Stamford , JOBSITE NY-NEW.YORK BUSINESS SOLUTIONS ANALYST, Professions , Stamford, Connecticut

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Emergency Medical Technician - Dispatcher
Description: The Emergency Medical Technician - Dispatcher is responsible for various tasks, which include, but not limited to, answering
Company: MTT Ambulance
Location: Levittown
Posted on: 09/25/2020

CDLA Truck Driving Jobs
Description: Job Description: 10 10 LIMITED TIME U.S. Xpress is offering
Company: U.S.Xpress
Location: Westport
Posted on: 09/25/2020

Amazon Warehouse Operator (Immediate Openings) - Earn $15/hr or more
Description: Shifts: br Overnight, Early Morning, Day, Evening, Weekend br br Location:BethpageShirleyJob opportunities vary by location. We update postings daily with open positions. br br Hourly pay rate: (more...)
Company: Amazon
Location: West Babylon
Posted on: 09/25/2020


Seasonal Warehouse Associate - PHL1 - Make up to $21.75 per hour! - Lo
Description: Position Description br Starting Base Pay: 15.75 br Walmart is rolling out amazing peak season pay increases for all associates from 9/26/20 to 1/1/21 br All PHL1 associates receive an additional (more...)
Company: Walmart
Location: Levittown
Posted on: 09/25/2020

Amazon Warehouse Operator - Earn up to $638 a Week
Description: Shifts: br Overnight, Early Morning, Day, Evening, Weekend br br Location:BethpageShirleyJob opportunities vary by location. We update postings daily with open positions. br br Hourly pay rate: (more...)
Company: Amazon
Location: White Plains
Posted on: 09/25/2020

Regional and OTR Class A Drivers $60k to $70k/year
Description: Regional and OTR Class A CDL Truck Driver - Dedicated Customer BaseRegional and OTR Class A Drivers 60k to 75k/yearLCL Bulk is a Wisconsin based food grade tanker company with a terminal in Elizabethtown (more...)
Company: LCL Bulk Transport
Location: White Plains
Posted on: 09/25/2020

Amazon Warehouse Attendant (Immediate Openings) - Earn $15/hr or more
Description: Shifts: br Overnight, Early Morning, Day, Evening, Weekend br br Location:BethpageShirleyJob opportunities vary by location. We update postings daily with open positions. br br Hourly pay rate: (more...)
Company: Amazon
Location: West Babylon
Posted on: 09/25/2020

Amazon Warehouse Attendant - Earn up to $638 a Week
Description: Shifts: br Overnight, Early Morning, Day, Evening, Weekend br br Location:BethpageShirleyJob opportunities vary by location. We update postings daily with open positions. br br Hourly pay rate: (more...)
Company: Amazon
Location: White Plains
Posted on: 09/25/2020

Seasonal Warehouse Associate - PHL1 - Make up to $21.75 per hour! - Located in Bethlehem, PA
Description: Position Description br br Starting Base Pay: 15.75 br br Walmart is rolling out amazing peak season pay increases for all associates from 9/26/20 to 1/1/21 br br All PHL1 associates receive (more...)
Company: Walmart Stores
Location: Levittown
Posted on: 09/25/2020

Class A CDL Truck Drivers
Description: Job Description: 10 10 LIMITED TIME U.S. Xpress is offering
Company: U.S.Xpress
Location: White Plains
Posted on: 09/25/2020

Log In or Create An Account

Get the latest Connecticut jobs by following @recnetCT on Twitter!

Stamford RSS job feeds