Helpdesk Analyst
Company: Benchmark IT- Technology Talent
Location: Stamford
Posted on: June 22, 2020
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Job Description:
Helpdesk Analyst Our Direct client located in Stamford has an
exciting new opportunity for a Help desk Analyst to join our
clients growing IT Support team. Candidates should have at least
1-2 yearsrsquo experience in a help desk role supporting Windows 7
Windows 10 Operating systems. The successful candidate should also
have a basic knowledge of Active Directory (adding and deleting
users, password resets, etc). Candidates should also be able
troubleshoot printers and mobile devices. The team currently
supports about 600 end users, 400 users sit on-site in Stamford
with the other 200 in off site locations. The team is currently
made up of 3 level 1 Analysts and 2 level 2 Analysts. The
successful candidate is expected to document and complete roughly
10-15 tickets per day as well as take on any other additional
projects as needed.
Keywords: Benchmark IT- Technology Talent, Stamford , Helpdesk Analyst, Professions , Stamford, Connecticut
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