Resident Services Coordinator

Company: Building and Land Technology
Location: Stamford
Posted on: November 18, 2023

Job Description:

BLT is seeking an experienced and dynamic -Resident Services Coordinator -to join -our luxury Harbor Point community located in Stamford, CT. - -The Resident Services Coordinator -provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building. -Duties & Responsibilities of the Resident Services Coordinator

• Engages in community activities and effectively represents the community and BLT's local interests by fostering productive community relationships with our residents
• Promptly answers phone calls, requests, and -concerns, while responding to all resident inquiries in a professional and -timely manner
• Assists residents with move-in and move-out procedures
• Processes work orders for the maintenance department and follows up with residents to ensure satisfaction with the work completed
• Prepares incident reports pertaining specifically to resident issues, in -compliance with company policies, procedures, and standards
• Develops, produces, and coordinates resident communications including but not limited to newsletters, surveys, and lease violation notices
• Ensures community and company policies are followed
  • Reviews resident feedback with upper management team and ensures appropriate corrective action is taken promptly
  • Facilitates -professional and friendly atmosphere that exceeds resident expectationsRequirements of the Position of Resident Services Coordinator
    • Must demonstrate commitment to deliver outstanding customer service
    • 1+ year experience in property management, or coordinating preferred
    • Weekend availability required
    • Must be highly visible, approachable and possess a passion for excellence
    • Self-motivated, trustworthy, and works with limited supervision -
    • Ability to set priorities, handle multiple tasks, and meet deadlines
    • Strong interpersonal and communication skills
    • Proficient in Microsoft Office -
    • High school diploma or GED, -College education preferredBenefits Provided to the Position of -Resident Services Coordinator:Compensation package includes:
      • Competitive Salary with Potential for Bonus
      • Medical Insurance
      • Dental Insurance
      • Vision Plan
      • 401k Plan
      • Life Insurance
      • Paid Vacation
      • Paid Sick Leave
      • Paid Holidays - -
      • Tuition Reimbursement
      • 20% Housing Discount at BLT PropertiesBLT is an equal opportunity employer -PM21Powered by JazzHRPIb80776ec46b6-31181-31404267

Keywords: Building and Land Technology, Stamford , Resident Services Coordinator, Other , Stamford, Connecticut