Learning Associate

Company: CareMount Medical
Location: Chappaqua
Posted on: September 22, 2022

Job Description:

Department Overview:
The Learning Services Department serves as a key support service for our various locations, as well as for our Physicians, Mid-Level Providers, Management and all other levels of Staff. Guided by the belief that all employees come to work with the desire to succeed and to excel, the team focuses on assisting employees achieve maximum performance through knowledge and skills acquisition. Our Learning Services Team is committed to blending high-touch with high-tech to create a learning environment in which learners with diverse needs can excel. We are individually committed to the philosophy of continuous learning, and we champion learning and excellence throughout the organization. Position Overview:
The Learning Associate is responsible for educating new and existing employees by providing them with an opportunity to acquire the knowledge and skills required to perform their assigned duties and responsibilities. This position is responsible for providing learner-focused training in both 1:1 and classroom settings. The Learning Associate may modify existing course materials with guidance and supervision. Potential content types include orientation, soft-skills training and applications support. Clinical content may be included with appropriate professional licensure. This position is appropriate for new training professionals and/or those seeking a career change. Strong verbal and written communication skills are imperative, as is the ability to explain complex concepts to others. Essential Duties and Responsibilities:
1. General
a. Keep apprised of training techniques/trends and industry best practices. Proactively identify opportunities to leverage technology, improve processes and enhance relationships to improve the organization's success.
b. Conduct self in a manner which fosters credibility and reinforces the Learning Service Department's commitment to setting the framework for greater employee engagement and performance through the creation of an environment which supports and respects each learner as a capable contributor to organizational success.
c. Maintain training records and documentation. 2. Delivery
a. Responsible for event coordination including planning, reserving resources and communication related to the event.
b. Responsible for material preparation and location set-up, as appropriate.
c. Responsible for content delivery as consistent with the identified design; may include classroom, 1:1 or web-based training.
d. May modify existing content with guidance.
e. Responsible for collecting evaluation data as per instruction. Qualifications and Education:
1. Associates/Bachelor's degree; will consider exceptionally strong candidate with High School Diploma/GED and relevant work experience.
2. A minimum of one to three (1-3) years of experience in a professional setting with responsibilities including regular interaction with others; Healthcare experience is preferred.
3. High degree of comfort in speaking with others in 1:1 and group settings.
4. An ability to manage time effectively, set priorities and schedule activities is required.
5. Exceptional written and oral communications skills are required.
6. Excellent interpersonal and customer service skills are required.
7. A minimum of intermediate computer skills is required; must be very comfortable with a computer.
8. Must be self-directed, self-motivated and a self-starter able to take direction.
9. Must model concepts of continual learning.
10. Must perform all other duties and responsibilities as requested by Supervisor(s).
11. Travel is required. Full COVID-19 vaccination is an essential requirement of this role. CareMount will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. CareMount is an EO employer - M/F/Veteran/Disability IND123

Keywords: CareMount Medical, Stamford , Learning Associate, Other , Chappaqua, Connecticut