Client Service Respresentative- Weekends!
Company: VCA Animal Hospitals, Inc.
Location: Bedford Hills
Posted on: August 3, 2022
Job Description: We are seeking an experienced Client Service
Representative to join our team.At VCA Katonah Bedford, we take our
mission statement - your pet's health is our top priority and
excellent service is our goal - very seriously! With every
opportunity, we aim to exceed each pet owner's expectations. We're
looking for a personable and highly professional "service
extraordinaire" to join us in delivering our mission to our clients
and their pets. This is a WEEKEND position ONLY! Why We Need YouAs
the face of VCA, the Client Service Representative sets the tone
for the practice as we build and maintain each customer's trust and
confidence in our abilities. The CSR is the pivot around which the
hospital operates and is responsible for: Customer service
functions, including: greeting visitors, answering telephones, and
guiding clients and their pets to exam rooms. Scheduling and
confirming appointments. Placing outbound calls for follow-ups and
reaching out to prospective clients. Presenting and explaining
fees, including processing payments. Recommending, selecting, and
obtaining products and services, including prescriptions. Answering
questions regarding products and services, including educating
clients on general animal husbandry and non-medical pet care (i.e.,
heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and
ensuring that facility is neat and clean at all times-both inside
and outside. Several Shifts Available, Week Day and Weekend
options, Day, Swing, and Evening. At VCA we are committed to
diversity, equity and inclusion and want to be a place where a
diverse mix of talented people want to come, stay and do their best
work. Equal Opportunity Employer Veterans Disabled.
Keywords: VCA Animal Hospitals, Inc., Stamford , Client Service Respresentative- Weekends!, Other , Bedford Hills, Connecticut
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