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Client Service Respresentative- Weekends!

Company: VCA Animal Hospitals, Inc.
Location: Bedford Hills
Posted on: August 3, 2022

Job Description:

Job Description: We are seeking an experienced Client Service Representative to join our team.At VCA Katonah Bedford, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously! With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable and highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. This is a WEEKEND position ONLY! Why We Need YouAs the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Scheduling and confirming appointments. Placing outbound calls for follow-ups and reaching out to prospective clients. Presenting and explaining fees, including processing payments. Recommending, selecting, and obtaining products and services, including prescriptions. Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). Managing medical records, charts, reports and correspondence. Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. Several Shifts Available, Week Day and Weekend options, Day, Swing, and Evening. At VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work. Equal Opportunity Employer Veterans Disabled.

Keywords: VCA Animal Hospitals, Inc., Stamford , Client Service Respresentative- Weekends!, Other , Bedford Hills, Connecticut

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