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Company: Liberty Moving and Storage
Location: Commack
Posted on: May 14, 2022

Job Description:

The Move Coordinator will be part of a growing move management team centralized in Commack NY and Wayne NJ. Primary responsibility includes the effective management of all tasks, activities and reporting necessary to effect successful household goods relocation for customers relocating domestically and internationally; in addition to working with our van line Mayflower and United Van Lines shippers. The Move Coordinator will work closely with the Director of Customer Service. Essential Functions/Major Responsibilities Administer all aspects of Mover's Suite Move Management and BlueZone programs through the placement of Service Orders to Van Lines and Car Carriere. Responsible for Customer Service interaction with our counselors, our household goods network, on occasion with our assignees and compliance with policy requirements. Establishes effective working relationships with network and non-network providers to create and manage the successful relocation of household goods. Effectively communicates household goods updates and information as appropriate and serves as the subject matter expert in household goods related activities. Supports data integrity goals by entering key relocation related information relating to transferee, service provider networks, client, etc. into system. Creates, distributes and reviews reports, as necessary, for all household goods related activities to meet internal and external requirements. Conducts periodic household goods reviews with internal management and Clients as agreed upon - reviews to include recommendations for transferees. Suppliers and reporting as deemed appropriate. Demonstrates a willingness to improve job-related skills, responsiveness to direction and constructive feedback. Supports implementation of new HHG business processes, vendors or services. Shows flexibility and creativity in completing work assignments Attends and actively participates in all team and/or other meetings and training sessions as deemed appropriate. Develops and maintains a positive and productive working relationship with managers, co-workers, team members and customers. Accepts additional job assignments and participates in project work as requested. Adheres to all company policies and procedures as outlined in the employee manual. Specific Job Skills Excellent verbal and written communication skills for collaboratively working with internal and external contacts at all levels Highly customer service oriented Attention to details Ability to prioritize and re-prioritize as situations and needs change throughout the workday Ability to multi-task and organize workflow to meet deadlines and prioritize work Knowledge of Microsoft Office Suite Teamwork and interpersonal skills required Strong organizational and analytical skills Education and/or Experience College degree or equivalent work experience preferred Experience in Domestic and International Household Goods Transportation is a plus. Employment Type: Full Time Years Experience: 3 - 5 years Salary: $18 - $20 Hourly Bonus/Commission: No

Keywords: Liberty Moving and Storage, Stamford , MOVE COORDINATOR, Other , Commack, Connecticut

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