Insurance Verification Representative

Company: Better Living Now
Location: Hauppauge
Posted on: May 14, 2022

Job Description:

Better Living Now is a family owned and operated Durable Medical Equipment Company accredited with the BOC (Board of Certification/Accreditation) servicing thousands of residents living with chronic and acute medical conditions throughout all 50 states, US Virgin Islands and Puerto Rico. -The mission of Better Living Now, Inc. is to provide the highest quality of customer care to a variety of individuals. -We are dedicated to assisting our customers with managing and improving their health through education, empowerment and our highly detailed -comprehensive wellness programs while guiding them through the American Health Insurance system. -We strive to provide our customers with the highest quality products at discounted rates, in a one stop shopping experience, dedicated to convenience and efficiency. -At Better Living Now, we do not just provide these medically necessary items to our customers, We Care!
We seek an energized, hardworking, and organized Insurance Verification Representative with excellent communication skills and who can adapt to being a part of a fast-moving industry leader.
If you are an experienced Insurance Verification Representative with knowledge of the Medical Insurance Industry, pays close attention to detail, can adapt to a fast pace work environment and has excellent communication skills then this position is for you ! -Apply today!

Essential Job Duties and Responsibilities:
- - - - - - - - -Verify customer benefits via phone, fax, and/or web portal.
- - - - - - - - -Assures member's insurance policies (past and present) are accurately reflected in the AS400.
- - - - - - - - -Updates tracking system with accurate and relevant information.
- - - - - - - - -Demonstrates knowledge of insurance plan guidelines and the use of electronic systems for verification purposes. -Uses electronic systems and payer websites for verification of insurance, authorizations, and referrals.
- - - - - - - - -Reviews and approves documentation received by third parties, for submission to payer's for reimbursement of orders shipped.
- - - - - - - - -Answers questions from customers, clerical staff, insurance companies, and physician offices.
- - - - - - - - -Identifies and resolved patient complaints.
- - - - - - - - -Explains and collects co-pays, deductibles and other patient balances when needed.
- - - - - - - - -Makes patients fully aware of financial obligations and eligibility for programs that may provide financial aide.
- - - - - - - - -Provide patient education regarding third-party coverage and liabilities.

Role Requirements:
1-2 years experience in a professional setting, preferably healthcare
Familiarity with medical terminology and insurances HCPCS/ICD-10 codes
Familiarity with Medicare, Medicaid and/or private insurance guidelines or policies.
Proficient in computer software, specifically Microsoft Word and Excel. AS400 (Iseries) a plus
Ability to communicate clearly and effectively both written and verbally
Excellent Customer Service Skills

Skills, Knowledge and Abilities:
Effectively communicate in English; both oral and written, with physicians, employees, and patients to ensure questions and concerns are processed in a timely manner
Helpful, knowledgeable and polite while maintaining a positive attitude
Multi-task along with attention to detail
Self-motivation, organized, time management and deductive problem solving skills
Work independently and as part of a team
Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
Maintain confidentiality and practice discretion and caution when handling sensitive information

Physical Demands of the Position:
Hours of talking and hearing on a daily basis
Occasional lifting and/or moving up to 25 pounds
Requires close vision to small print on computer and or paperwork
Requires sitting, walking, standing, talking (phone and in person), or listening
Routine walking and standing for long periods of time
Use of hands to write, use computers and manipulate paper

Better Living Now is conveniently located in the Hauppauge Industrial Park, Suffolk County New York and is one of the largest industrial parks in the nation.
Better Living Now offers:
Employee Discounts
Challenging and rewarding work environment
Excellent Growth and advancement opportunities
Medical package includes: Medical/Prescription/Dental/Vision/Life Insurance
Health Reimbursement Account
Paid Time Off -and Paid Holidays
Flexible work schedules
Competitive Pay

Keywords: Better Living Now, Stamford , Insurance Verification Representative, Other , Hauppauge, Connecticut