Company: J. Walter Thompson
Posted on: May 13, 2022
Who we are:
At Wunderman Thompson we exist to inspire growth for ambitious
brands. Part creative agency, part consultancy and part technology
company, our experts provide end-to-end capabilities at a global
scale to deliver inspiration across the entire brand and customer
We are 20,000 strong in 90 markets around the world;---our people
bring together creative storytelling, diverse perspectives,
inclusive thinking, and highly specialized vertical capabilities to
drive growth for our clients. We offer deep expertise across the
entire customer journey, including communications, commerce,
consultancy, CRM, CX, data, production, and
technology.International Meetings and Science (IMsci), a division
of Wunderman Thompson Health, works with companies to build
world-class healthcare and pharmaceutical brands among medical
professionals and consumers, with a transmedia storytelling
approach that covers medical education strategies.
Who we are looking for:
IMsci is seeking an Account Supervisor to join the team in our
Stamford, Connecticut office. The Account Supervisor (AS) serves as
the authority and partner to their assigned client accounts for the
company's medical education products or services ensuring that all
projects are progressing as needed, identifying additional client
needs, and selling in new projects and services to meet those
As an Account Supervisor you will be primarily responsible for the
day-to-day servicing of the client business with a strong focus on
executional excellence. You will work on multiple account teams,
with different managers, and for various clients/brands. In
addition, you will be expected to engage your junior account team
to assist in the planning and development of deliverables. In this
position, you must ensure you and the team deliver quality projects
that are on-time and within budget.
What you'll do:
Manage - Ensure team is adhering to internal processes (ie, server
filing, status reports and tracking, client communication
documents, time sheet submission, editorial submissions, etc).
Understand current and future deliverables and set timelines and
expectations for successful execution of projects. Establish a
presence on the team through flawless execution, asking questions,
volunteering for new experiences, making suggestions, and mentoring
junior team members. Understand the requirements of a variety of
medical education projects and share your knowledge with junior
team members. Interact with and schedule services provided by
outside vendors. Develop good working relationships with key
opinion leaders. Engage with the client through clear written
communications and participation in live meetings. Keep your
manager informed of client activity/issues/opportunities. Get
involved in brand planning and strategy sessions. Learn about the
therapeutic markets to which the brands belong and proactively stay
abreast of market trends and new product entries. Assist in the
preparation of new business pitches and use them as a tool to
further develop your presentation and strategic thinking
Create - Participate in the development of breakthrough creative
and innovative programs. Review materials to ensure high-quality
agency output, reflective of consistently superior creative and
innovative products and offer your opinions to the account team.
Teach junior staff how to evaluate and comment on creative work.
Identify new talent and technologies we can work with to support
the creative needs for brands.
Financial Acumen - Understand the impact of underperforming
accounts. Ensure all team members are accurately booking hours to
projects and engage in discussions about the need to run a
financially healthy account.
Who you are:
Open and Collaborative - Our team is close-knit and supportive, and
we're working with a lot of unknowns - you must champion team
environments that are comfortable and encouraging.
Problem solver - Ensure quality control by reviewing agency
products including: creative work, key client communications, key
schedules, creative strategies, and strategic decks. Assist with
day-to-day problem-solving by providing guidance to freelancers and
raise issues and solutions to senior team. Dig in and figure out
how to work around problems.
Ego-less - We all wear the hats that need wearing, it's a mentality
that makes the team successful.
What you'll need:
Bachelor's degree (advertising, marketing, or science major is
Minimum of 3 years as a senior account manager with experience in
executing medical education programs.
Strong executional skills.
Passionate about the medical education/communication business.
Effective written and oral communications skills.
Experience training junior staff.
Excellent interpersonal and listening skills.
Exercises sound judgment.
Manages time effectively and good multi-tasker.
Strong professional work ethic.
Displays a willingness to work overtime, travel, and attend
off-hour events, etc.
Wunderman Thompson is an equal opportunity employer and considers
applicants for all positions without regard to race, color,
religion or belief, sex, age, national origin, citizenship status,
marital status, military/veteran status, genetic information,
sexual orientation, gender identity, physical or mental disability,
or other protected group status. We believe in creating a dynamic
work environment that values diversity and inclusion and strives to
recruit a diverse slate of candidates to help us achieve that
At Wunderman Thompson, we are committed to actively building a
diverse, equitable and inclusive workplace where everyone feels
welcomed, valued and heard, and is treated with dignity and
respect. As leaders and creative partners across industries, it is
our responsibility to cultivate an environment reflective of our
greatest asset; our people. We believe that this commitment
inspires growth and delivers equitable outcomes for everyone as
well as the clients and communities we serve.
Wunderman Thompson is---a WPP---agency.--- For more information,
please visit our website and follow Wunderman Thompson on our
social channels via
We rely on legitimate interest as a legal basis for processing
personal information under the GDPR for purposes of recruitment and
applications for employment.
Keywords: J. Walter Thompson, Stamford , Account Supervisor, Other , Stamford, Connecticut
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