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Heavy Equipment Service Manager

Company: Posillico Civil, Inc.
Location: Bohemia
Posted on: September 16, 2021

Job Description:

A heavy civil construction company is looking for a Heavy Equipment Service Manager in the Bohemia, NY area. This person will be joining the Heavy Equipment Shop as a Service Manager responsible for managing/overseeing 10 Service Techs and the entire shop. Their day to day consists of setting the weekly schedule, interacting with customers to understand their probelms, entering digital work orders into the B2W electronic system and making sure the equipment shop is running smoothly. It will be ideal if this person comes from a Heavy Equipment Dealership or Rental Outfit, with at least 2 years of leadership/management experience. Some of heavy equipment they will service includes excavators, pay loaders, road & foundation construction equipment, machines for digging holes, etc. The work is related to highways, roads and bridge-work, mostly. The Service Manager should have strong computer skills, be able to take good notes, ask good qualifying questions to understand/diagnose the problem/issue, be very detail oriented and accurate when entering work orders into the B2W system, and have strong customer service and leadership skills/qualities. They should also have good knowledge of systems, policies and procedures to keep pushing forward an improved/streamlined system for the shop. There will be occasional travel, and they will have access to a company vehical for use.

- Experience working at a Heavy Civil Construction dealership or Rental Outfit

- Experience as a Service Manager, Foreman or Mechanic prior
- 5+ years of experience in heavy equipment

- 2+ years of experience as a manager/leader

- Knowledge in heavy civil construction equipment

- Ability to diagnose issues/problems on heavy equipment

- Strong computer skills with experience entering digital work orders (B2W or similar system)

- Excellent customer service and communication skills

Keywords: Posillico Civil, Inc., Stamford , Heavy Equipment Service Manager, Other , Bohemia, Connecticut

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