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Mgr, Security

Company: TIme Warner Cable
Location: Stamford
Posted on: June 12, 2021

Job Description:

Posting Job Description


The Mgr, Loss Prevention will be responsible for managing and executing the operations of the loss prevention function. Manages implementation of industry leading loss prevention policies, processes and procedures. Collaborates with regional and national stakeholders across Charter business groups and partners to provide guidance and direction. Utilizes knowledge and understanding of store operations that may directly/indirectly affect Loss Prevention goals and objectives.


Responsible for the leadership and development of the Loss Prevention Investigator team. Direct reports may work in remote office locations

Promptly manage investigations as assigned, and develop lessons learned to mitigate future risk.

Collaborate with field and store teams to identify inventory loss prevention opportunities and recommend solutions

Manage the implementation of industry leading loss prevention policies, processes and procedures across distribution centers and spectrum store locations

Collaborate with regional and store teams on loss prevention training

Drive the implementation of analytics to support an effective loss prevention program, partnering with retail operations, and customer operations stakeholders

Act as the liaison across regions and staff, supports the post-loss resolution process and shares key learnings and/or improvements across distribution centers and store locations

Proactively identifies and reports on exposure to loss of company assets, and provides guidance to minimize risk

Investigate store inventory and losses, and communicates with local law enforcement, when needed

Ensure financial and operating objectives of loss prevention projects and operations are being met

Support the development and execution of industry leading loss prevention training and investigations capabilities across regions

Partner with cross-functional stakeholders to support evaluation, selection and implementation of loss prevention technologies and analytics related capabilities across retail infrastructure

Act as a day-to-day contact for corporate functional partners and interfaces regularly with businesses

Perform other duties as requested


Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Ability to analyze and interpret data

Ability to effectively present information to management

Ability to make decisions and solve problems while working under pressure

Ability to show judgment, initiative, and accomplish job duties

Ability to communicate effectively with all levels in the organization

Ability to think strategically and anticipate future trends, needs, and expectations

Significant experience with latest loss trends (e.g., Organized Retail Crime [ORC], identity and payment fraud, etc.) and industry leading policies, processes and procedures to proactively mitigate losses across a wide range of loss scenarios

Good understanding of best in class store protection / hardening, inventory control, surveillance and POS based analytics solutions and technologies


Bachelor's degree in an area relevant to the loss prevention field preferred


5+ years of experience in asset protection / loss prevention focused on retail environments at leading wireless carriers or third-party retailer, including leadership positions


Office environment

Up to 50% of travel for business purposes in and out of state

Keywords: TIme Warner Cable, Stamford , Mgr, Security, Other , Stamford, Connecticut

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