Account Manager III- Pacific Northwest

Company: Sema4
Location: Stamford
Posted on: June 10, 2021

Job Description:

Sema4 is a patient-centered health intelligence company founded on the idea that more information, deeper analysis, and increased engagement will improve the diagnosis, treatment, and prevention of disease. Sema4 is dedicated to transforming healthcare by building dynamic models of human health and defining optimal, individualized health trajectories, starting in the areas of reproductive health and oncology. Centrellis, our innovative health intelligence platform, is enabling us to generate a more complete understanding of disease and wellness and to provide science-driven solutions to the most pressing medical needs. Sema4 believes that patients should be treated as partners, and that data should be shared for the benefit of all.

Sema4 is seeking an Account Manager III,-Pacific NW to support sales-related reporting and procedures. The Account Manager, Inside Sales will work in conjunction with their field counterpart(s) to maintain and grow the territory business directly through their engagement with accounts. This position will be supporting key South Central and OB/GYN accounts and will report to The Director of Account Management.

RESPONSIBILITIES:

• Responsible for maintaining and cultivating relationships with key accounts to guarantee a top-level customer experience.
• Work with Territory Account Executive on account growth strategies. Responsible for Growth opportunities within existing accounts and net new business
• Coordination of client services, logistics and solving of any problems that affect partner and patient satisfaction. Liaison between customer and internal departments
• Provides and promotes product and services information; services assigned accounts.
• Assisting customers while making appropriate documentation in CRM system, strong multi-tasking and data entry skills preferred
• Identify issues and trends and collaborate with your team and leadership to develop best practices to ensure we are providing the best service and experience to all customers
• Following up on sales leads and helping to finish the sales process

QUALIFICATIONS:

• Bachelors Degree or Advance Degree a plus
• 3+ years Client Service/Sales experience
• Healthcare experience a PLUS
• OB/GYN experience
• Salesforce experience
• Exemplary communication; both written and verbal
• Work as part of a team to achieve success

Keywords: Sema4, Stamford , Account Manager III- Pacific Northwest, Other , Stamford, Connecticut