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UX Researcher

Company: Zebra Technologies Corp.
Location: Holtsville
Posted on: May 5, 2021

Job Description:

Overview At Zebra, we're reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before. A dynamic community of builders, doers and problem solvers, we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business. Being a part of Zebra means making your mark as we make digital transformation a reality. It means growing into a leader at a leading company that makes a distinct difference - because together, we've only just begun. Build Today. Create Tomorrow. Become a leader at a leading company. Become a Zebra. User Experience Researchers at Zebra help understand and convey an end-to-end user journey across a variety of hardware and software experiences ranging from Mobile technology, Machine Vision, Robotics, Automation, Prescriptive Analytics, and more. As a UX researcher, you will work within defined processes and support larger projects and may lead small initiatives. You will help contribute to those solutions by understanding user needs in a variety of enterprise spaces and conducting research to define personas, workflows and operational challenges. As a UX Researcher, you will primarily be responsible for conducting usability testing and validation testing throughout the product development process and presenting relevant findings to product teams to optimally drive design direction. Additional responsibilities could include collecting and analyzing customer-focused information and working directly with teams to ensure that the voice of the customer is translated into successful product solutions. Responsibilities

  • Collaborate closely with UX designers and senior researchers to prepare research.
  • Proficient understanding of interaction design, research and usability testing methodologies.
  • Supports all stages of design development process from customer research, concept development, usability testing, customer validation.
  • Analyzes and presents research and usability testing results to internal designers for feedback.
  • Develops positive relationships with other engineering fields and other functions, such as sales, manufacturing, and marketing to support client needs.
  • Basic understanding of mobile or web development technologies and limitations.
  • Establishes UX HF requirements for sophisticated design projects and works on completing all phases of UX engineering design projects
  • Works on analysis of processes and delivers results to vital stakeholders.
  • Analyzes results and recommends solutions
  • Reviews changes or upgrades to existing designs or test
  • Completes phases of design projects on various levels at different complexity.
  • Makes and implements recommendations to improve product and team performance.
  • Maintains an understanding in multiple technical areas and a knowledge of the latest technology and design techniques.
  • Understands customer needs and reflects those needs in UX HF work.
  • Develops positive relationships with other engineering fields and other functions, such as sales, manufacturing, and marketing to support client needs. Qualifications Minimum Qualifications
    • Bachelor's degree in Human Computer Interaction, Human Factors, Cognitive Psychology, or related fields of studies.
    • 2+ years' experience in UX testing/ Usability testing. Preferred skills
      • Ability to work in a multi-disciplinary environment and collaboratively problem-solve
      • Be able to prepare test plans and conduct usability testing
      • Critical analysis of customer issues and design opportunities
      • Experience with human factors principles and usability testing
      • Research planning & interview skills
      • Usability testing & concept validation
      • Experience with remote usability testing tools (e.g., UserZoom) Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at The EEO is the Law poster is available here: . The EEO is the Law poster supplement is available here: .

Keywords: Zebra Technologies Corp., Stamford , UX Researcher, Other , Holtsville, Connecticut

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