Call Center Representative

Company: Aerotek
Location: Mount Kisco
Posted on: April 10, 2021

Job Description:

We are partnered with one of the top medical groups in New York and they are looking to add MULTIPLE Medical Schedulers to their centralized team in Mount Kisco, NY. This is a great opportunity to grow your experience within the healthcare industry!The Centralized Scheduler assesses a large volume of phone calls and requests both clinical and non-clinical in nature while providing superior customer service and maintaining a one call resolution standard.Responsibilities:

• Assesses a high volume of incoming calls and requests
• Schedules appointments including but not limited to physicals, office visits, consults, Hospital follow ups and CDL exams for 100+ multi-specialty physicians and other medical professionals.
• Transfer calls to other departments.
• Gathers all pertinent information for requests and gives messages to clinical staff members.
• Handles emergencies according to specified procedures
• Uses NextGen medical software and Microsoft Outlook on a daily basis.EXPEREINCE:
  • Customer Service experience (ideally within a call center)
  • Data entry experience
  • Healthcare experience is highly preferred in a call center, medical records, customer service, etc.HOURS:-9:30-6pm About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Stamford , Call Center Representative, Other , Mount Kisco, Connecticut