StamfordRecruiter Since 2001
the smart solution for Stamford jobs

Client Support Representative

Company: JobTarget
Location: Stamford
Posted on: April 10, 2021

Job Description:

Job search is broken. Help us fix it! JobTarget is a leading company in the online job search and recruiting industry. Our team is comprised of experts in recruitment, ecommerce, and online job search. Our products are used by thousands of corporate recruiters and reach millions of job seekers. The company values work life balance, rewarding risk and creativity, and an open culture. driven, and open-minded. We're perpetually in search of ways to make the job search process better, so if you if you're up for the challenge, apply and let's make it better together.About the RoleAs a Client Support Representative, you will ensure that fast, friendly, efficient customer service is provided. You will be pivotal in providing excellent customer service to ensure the health and retention of JobTarget's clients. The key responsibilities include application and technical support, with focus on responding to incoming calls and email requests from clients. You will provide technical, functional, and instructive support while diagnosing, troubleshooting, and resolving general account inquiries.Responsibilities

  • Maintain a level of expertise on JobTarget products, features and operations; translate that knowledge into solutions for our customers.
  • Answer a large volume of emails and phone calls; clearly communicate ideas and give direction to customers, effectively respond to all aspects of customers' inquiries.
  • Present accurate account trends and issues to senior management.
  • Confidently troubleshoot and explain technical issues within the product suite.
  • Resourceful problem-solving skills; ability to seek out appropriate points of contact to get the necessary information.
  • Proactively communicate with existing client base to ensure customer's experience with JobTarget exceeds their expectations.
  • Work closely with internal teams to ensure all inquiries are resolved correctly. Required Skills
    • Strong oral/written communication skills.
    • Excellent client management, presentation skills and conflict resolution ability.
    • Excellent time management skills, ability to prioritize multiple projects, accountability, proactive nature and committed work ethic.
    • Intermediate to advanced computer skills, experience working with Salesforce, Zendesk, Desk.com or customer management tools a plus.
    • Comfortable in a fast-moving, fast changing environment. JobTarget provides a high-energy growth environment, along with a competitive base salary and excellent benefits including PTO, medical, dental and 401(k) with match. Employees may also be eligible to participate in JobTarget's Equity Incentive Plan. Compensation commensurate with experience. JobTarget is an equal opportunity employer. PI132937349

Keywords: JobTarget, Stamford , Client Support Representative, Other , Stamford, Connecticut

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Software Engineer (Security Clearance Required) - Remote
Description: Join Hired and find your dream job as a Security Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive (more...)
Company: Hired
Location: Nesconset
Posted on: 04/17/2021

Workday HCM Techno Functional Specialist
Description: RESPONSIBILITIES:Kforce has a client in Westport, CT with an immediate need for a Workday HCM Techno-Functional specialist for a 6-12 month contract position and preferably contract to hire position. (more...)
Company: Kforce Technology Staffing
Location: Westport
Posted on: 04/17/2021

Software Engineer
Description: Join Hired and find your dream job as a Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive (more...)
Company: Hired
Location: Miller Place
Posted on: 04/17/2021


Warehousing Worker
Description: Auto req ID: 272323BR br Job SummaryFedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx Ground
Location: Holtsville
Posted on: 04/17/2021

HIRING: Flatbed Drivers - Local, Regional & OTR Positions Available
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve
Company: Live Trucking
Location: Smithtown
Posted on: 04/17/2021

Flatbed Truck Driver
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve
Company: Live Trucking
Location: Mount Sinai
Posted on: 04/17/2021

Home Care (RN)
Description: While the world is cautioned to stay home in response to the Coronavirus COVID-19 pandemic, BAYADA s mission to safely keep people there has never been more important. Without home care, our clients (more...)
Company: BAYADA HOME HEALTH CARE
Location: Centereach
Posted on: 04/17/2021

Warehousing Worker
Description: Auto req ID: 272323BR br Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx Ground
Location: Smithtown
Posted on: 04/17/2021

Software Engineer
Description: Join Hired and find your dream job as a Software Engineer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. You'll receive (more...)
Company: Hired
Location: Coram
Posted on: 04/17/2021

MANORVILLE CAREGiver
Description: Home Instead is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community. Home Instead provides (more...)
Company: Home Instead
Location: Moriches
Posted on: 04/17/2021

Log In or Create An Account

Get the latest Connecticut jobs by following @recnetCT on Twitter!

Stamford RSS job feeds