Network Admin

Company: amnet Technology Solutions
Location: Stamford
Posted on: February 23, 2021

Job Description:

Network AdminThe primary focus of a Network Admin within IT Operations is to participate in projects that support technology growth and innovation. Network Admins also support and administer internal and customer technology infrastructures and provide advanced technical support including server platforms, storage, network, and other cross-functional capabilities. They work with other Engineers to develop and implement new solutions, improve existing solutions, develop and document procedures, and provide a path of escalation for complex or high-risk IT requests. Additionally, their ability to interact, collaborate, consult, and facilitate initiatives with customers face to face on site is vital.
The Work:Projects

• Drive, track, and complete assigned IT projects
• Complete tasks in a timely and quality fashion
• Adhere to and develop implementation, quality control, and change control standards
• Keep IT management apprised of risks to project success
  Innovation
  • Identify and implement new technology needs
  • Research technical concepts and educate other team members as needed
  • Present research / proposed projects to IT management
  • Participate in technology evaluations
  • Provide input on application integration, design, security, reliability
  • Collaboration with other design teams within IT
  • High aptitude for business understanding and proactive application of technical solutions to business challenges
    Support
    • On site, client facing support for training, troubleshooting, and consulting
    • Proactively identify, research, and resolve technical problems
    • Responsibility for managing assigned tickets and time tracking in assigned queues
    • Provide after hours on-call support
    • Participate in after-hours maintenance
    • Keep IT management apprised of critical issues
    • Provide feedback and recommendations regarding service delivery improvements
    • Ability to work in a secure datacenter environment (including lifting up to 50 lbs.)
      Documentation
      • Adhere to and develop documentation standards using IT Glue
      • Lead the creation of quality technical processes and procedures
      • Ensure documentation is sufficient to yield reproducible results
      • Identify gaps in existing documentation of the infrastructure and assist with resolution
      • Assist with policy, security, and compliance documentation efforts Expertise:-Minimum of an associate's degree or equivalent experience or technical certifications-3 or more years of proven systems engineering experience with a focus on Windows and industry standard network platforms-Experience with multiple technologies, processes and environments with a proven ability to execute against project plans in a fast paced, rapidly changing environment-Experience working with clients on site for support, consulting and training.-Subject matter competency with
        • Labtech and related RMM utilities
        • IP Phone platforms (Avaya, Allworx, Cisco)
        • Virtualization platforms (Hyper-V)
        • Cisco switches and routers
        • Mikrotik switches and routers
        • Knowledge of dynamic routing protocols
        • BGP
        • OSPF
        • Troubleshooting phone and network traces/packet captures and logs
        • Experience with enterprise wireless platforms (Ubiquiti, Ruckus)
        • Fortinet firewalls
        • Connectwise Manage
        • Office 365 and RDS deployments
        • Strong desktop troubleshooting skills and instincts
        • Familiarity with macOS
          About amnet:A leader in the design, installation, and support of easy-to-use collaboration technology systems. amnet's customer centric solutions help clients enhance communication, improve productivity, and increase efficiency. Our core products and service solutions are: IT Services
          • Innovative IT solutions tailored to each client's needs
          • Managed IT services and support
          • Unified Communications, IP phone systems and associated mobility applications
          • Colocation/Data Center backup/business continuity
          • Managed network connectivity and internet Audio Video Services
            • Video conferencing equipment install and services
            • Audio Visual (AV) design and integration for conference rooms, board rooms
              What is in it for you:We value our employees' time and efforts. Our commitment to your success is demonstrated through our competitive salary and an extensive benefits package including paid time off, medical, dental, vision, 401K with match, short-term disability, and future growth opportunities within the company. Additionally, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. We are always looking for talented professionals to succeed and grow with us. We value innovative people who are looking for a challenge and can provide a creative and innovative approach.
              To Apply:Submit a PDF copy of your resume and responses to the 2-part questionnaire to . No phone calls about this position please.

Keywords: amnet Technology Solutions, Stamford , Network Admin, Other , Stamford, Connecticut