Senior Helpdesk Engineer
Company: Michael Page
Location: Stamford
Posted on: January 12, 2021
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Job Description:
MPI does not discriminate on the basis of race, color, religion,
sex, sexual orientation, gender identity or expression, national
origin, age, disability, veteran status, marital status, or based
on an individual's status in any group or class protected by
applicable federal, state or local law. MPI encourages applications
from minorities, women, the disabled, protected veterans and all
other qualified applicants.SummaryIn this role, you are the first
point of contact when the firm's most important users need
technology help, and you will turn such interactions into
sustainable solutions that improve the way they work. You will put
an emphasis on driving constant improvement and delivering
excellent internal service levels. Client DetailsMarket leading,
financial services organization. DescriptionTo meet the demand, you
must have strong analytical skills, broad understanding of
enterprise and consumer technology, excellent communications
skills, and a natural inclination for pushing through challenging
technology problems. In this role, you will frequently collaborate
with operations and engineering teams throughout the group and
deliver productivity everywhere. Other responsibilities will
include:* Interacting directly with C-Level executives and their
teams to resolve issues* Partnering with technologists and
end-users on a broad spectrum of technology projects* Influencing
the direction of user experience and technology* Helping on board
new technology services as well as processes to maintain and
measure their effectivenessProfile* 4-year university degree OR
equivalent work experience * Experience delivering small- to
mid-size technology projects, and working knowledge of enterprise
and consumer technology* Excellent organizational, verbal, and
written communication skills* Specialization in high level, end
user supportJob OfferExcellent compensation package
Keywords: Michael Page, Stamford , Senior Helpdesk Engineer, Other , Stamford, Connecticut
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