Senior Helpdesk Engineer

Company: Michael Page
Location: Stamford
Posted on: January 12, 2021

Job Description:

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.SummaryIn this role, you are the first point of contact when the firm's most important users need technology help, and you will turn such interactions into sustainable solutions that improve the way they work. You will put an emphasis on driving constant improvement and delivering excellent internal service levels. Client DetailsMarket leading, financial services organization. DescriptionTo meet the demand, you must have strong analytical skills, broad understanding of enterprise and consumer technology, excellent communications skills, and a natural inclination for pushing through challenging technology problems. In this role, you will frequently collaborate with operations and engineering teams throughout the group and deliver productivity everywhere. Other responsibilities will include:* Interacting directly with C-Level executives and their teams to resolve issues* Partnering with technologists and end-users on a broad spectrum of technology projects* Influencing the direction of user experience and technology* Helping on board new technology services as well as processes to maintain and measure their effectivenessProfile* 4-year university degree OR equivalent work experience * Experience delivering small- to mid-size technology projects, and working knowledge of enterprise and consumer technology* Excellent organizational, verbal, and written communication skills* Specialization in high level, end user supportJob OfferExcellent compensation package

Keywords: Michael Page, Stamford , Senior Helpdesk Engineer, Other , Stamford, Connecticut