StamfordRecruiter Since 2001
the smart solution for Stamford jobs

Incident, Problem, Change Manager

Company: Top Prospect Group
Location: Stamford
Posted on: November 20, 2020

Job Description:

Primary Role ndash IPCM (Incident, Problem, Change Manager) - In this role, you are a key member of the Run (IT Operations) organization. You are responsible for managing Apps and Infra response to achieve efficient and effective day-to-day delivery and support of services to business users, according to expected level of services. Your role is to ensure Incident Management process is followed, Incidentsloss of service are resolved as quickly as possible, to restore the service to the end users by finding solution andor workarounds. Changes are anticipated, described, approved and communicated in a timely manner and to the appropriate audience with respect to the Change process Problems are raised, assigned and followed up after major or recurrent incidents Service offerings Configuration items are accurate and maintained in collaboration with servicesolution owners Focus is on Continual Improvement via proactive problem creation and management, change reviews for failed changes, process review and regular incident and problem review with MSP and service owners Service Request catalog for regional offerings is improved in collaboration with service owners. T2R process is adopted and followed in the region, oversee knowledge transfer between servicesolution owners and support teams, including MSPs. Be a facilitator of communication between regional and global teams.

Keywords: Top Prospect Group, Stamford , Incident, Problem, Change Manager, Other , Stamford, Connecticut

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Class A CDL Truck Drivers
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity with
Company: U.S. Xpress
Location: Westport
Posted on: 12/3/2020

Deliver with Uber - Earn Between Classes
Description: Deliver with Uber - Earn Between Classes New Hope, PA 2854 C2-118103 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Levittown
Posted on: 12/3/2020

High Demand For Quality Window Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Westport
Posted on: 12/3/2020


Deliver with Uber - Flexible Gig
Description: Deliver with Uber - Flexible Gig Levittown, PA 2854 C2-59573 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Levittown
Posted on: 12/3/2020

High Demand For Quality Siding Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Westport
Posted on: 12/3/2020

CDL A Truck Drivers
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity with
Company: U.S. Xpress
Location: Westport
Posted on: 12/3/2020

Sales Lead Associate / Keyholder | $18/hour (Philadelphia)
Description: Description Clutter is anon-demand, technology company based in Los Angeles that is disrupting the 50B/year self-storage and moving industries We''ve built an end-to-end logistics and supply chain (more...)
Company: Clutter
Location: Levittown
Posted on: 12/3/2020

Consumer & Business Sr. Relationship Banker, Bryn Mawr, PA
Description: Consumer amp Business Sr. Relationship Banker, Bryn Mawr, PA - 2003833 Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal (more...)
Company: Santander Holdings USA Inc
Location: Levittown
Posted on: 12/3/2020

Grocery Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Levittown
Posted on: 12/3/2020

Food Delivery with Uber Eats
Description: Food Delivery with Uber Eats Doylestown, PA 2854 C2-664768 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Levittown
Posted on: 12/3/2020

Log In or Create An Account

Get the latest Connecticut jobs by following @recnetCT on Twitter!

Stamford RSS job feeds