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Program Manager - Learning and Training

Company: SPECTRUM
Location: Stamford
Posted on: November 20, 2020

Job Description:

Job Description Responsible for managing the consistent implementation and delivery of training and performance improvements. Engage with vendors and business leaders to design, develop, and execute strategies relating to training needs for Network Operations. Measure and evaluate the effectiveness of training programs. DUTIES AND RESPONSIBILITES * Consult with business leaders on to coordinate development needs and implementation of multiple training initiatives. * Provides purpose, guidance and motivation to team members. Tracks project statuses; adjusts team member assignments and resource allocations to ensure project objectives are delivered on time and within budget. * Manages, plans, monitors, and evaluate technical training programs across all Network Operations verticals. * Partners with business leaders to design, develop and manage internal learning programs. * Partner across the Talent and Corporate Learning Solutions team to support the implementation of projects and initiatives * Guides and reinforces project management best practices. Applies lessons learned from previous projects. Ensures compliance with vertical policies, procedures and practices. * Remain up-to-date on new developments, methods and techniques in the learning and development field * Perform other duties as requested. BASIC/MINIMUM QUALIFICATIONS * Bachelor's degree in computer science, information systems, business administration or related field, and/or equivalent work experience * Minimum five (5) years of Project management experience * Minimum five (5) years of Training & Development experience * Minimum three (3) years of Management experience ADDITIONAL JOB QUALIFICATIONS * Ability to communicate orally and in writing in a clear and straightforward manner * Able to deal with the public in a professional manner * Maintain confidentiality of information * Ability to communicate with all levels of executive, management and company personnel * Able to make decisions and solve problems while working under pressure * Manage multiple projects to meet target dates for implementation * Operate personal computer, spreadsheet application, database, windows * Prioritize and organize effectively * Ability to show judgment and initiative and to accomplish job duties * Knowledge of leadership development assessments * Able to work independently * Lead and manage others * Advanced skills in evaluating the impact of training initiatives * Advanced knowledge in teambuilding, relationship building, facilitation and presentation * Knowledge of adult learning principles and facilitation techniques * Ability to use computer and software applications (i.e., MS Office) * Knowledge of technical training and vendor certification paths (i.e. Cisco, Juniper, AWS, ITIL) * Knowledge of Learning Management Systems PREFERRED QUALIFICATIONS * Project Management certification or successful completion of a recognized project management curriculum WORKING CONDITIONS * Office environment * Flexibility to work extended hours * 10-15% travel #LI-NO

Keywords: SPECTRUM, Stamford , Program Manager - Learning and Training, Other , Stamford, Connecticut

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