At Lovesac we believe you should be free to live the life you
love and that we should all live in Total Comfort.
From Sactionals–The World’s Most Adaptable Couch™, to
Sacs –The World’s Most Comfortable Seat™, Lovesac
products are durable, changeable, and truly designed for life.Our
founder’s philosophy, Designed for Life™, demands that our products
are both built to last a lifetime and designed to evolve with our
ever-changing lives. It’s an uncompromising approach to achieving
At Lovesac we are committed to living and succeeding by
incorporating our Guiding Principles:
We can all win together
Doing less and doing better
We’re borrowing this earth from our children
The couch is the kitchen table
Currently, we are seeking to hire a District Manager who will
be responsible to lead and develop Store Managers to
drive sales. You have passion for the product and the customer,
ensuring a customer and employee-centric environment in all
showrooms. A District Manager customarily and regularly selects
hires and develops Store Managers ensuring a consistent sales
experience for our customers. You further ensure that all showrooms
are merchandised in accordance with company guidelines and you
create a sales culture to drive profitability through leadership
and influence. A District Manager supports and holds teams
accountable for delivering an Omni-channel customer experience.
Summary of Job Responsibilities:
Responsible to meet or exceed financial sales goals and key
performance indicators(KPIs) for designated market.
Leads and ensures store operations for all showrooms are
consistent through responsible fiscal management of budgets to meet
or exceed sales goals.
Develops, trains and motivates store managers to meet financial
goals through the execution of Lovesac’s proprietary selling
process to deliver sales and customer service consistently.
Monitors and inspects the execution of promotional campaigns
including product placement and marketing timely and to standard in
Identifies and makes correct and prudent decisions to solve
issues to enhance team performance and customer service levels.
Ensures inventory integrity and accuracy in all showrooms
protecting company assets at all times.
Customarily and regularly recruit, select, and hire top
talent to build viable succession plans that meet company growth
initiatives; collaborating with peers to develop a company-wide
Interprets and implements management policies and operating
Manages consistent application of performance management
practices, including but not limited to annual performance
appraisals, progressive counseling activities and development
plans, in partnership with Human Resources and Regional
Customarily and regularly coaches and counsels direct reports to
manage performance, taking appropriate and corrective action in
partnership with Human Resources and in accordance with company
policies and procedures.
Resolves all escalated customer service issues appropriately and
timely, teaching Store Managers to do the same.
Ensures store standards are maintained, including but not
limited to: merchandising visuals, marketing, cleanliness,
appropriate inventory levels, backroom organization and
cleanliness, safety in accordance with Company operating policies
Provides input in planning long- or short-term business
objectives for his or her market.
Maintains a calm demeanor and manages issues professionally and
respectfully in accordance with our company standards.
Acts with integrity and trust, modeling behavior that respects
our employees, peers and customers in accordance with the core
values of our company.
Perform any other duties as requested by management.
Qualifications Must be results driven and utilize knowledge to
meet or exceed KPIs and goals.
Must have proven time management skills and quickly adapts to a
changing business environment.
Able to prioritize responsibilities with the appropriate level
of urgency, able to listen and can use this information to solve
problems, anticipate issues and make correct decisions based on a
variety of situations.
Must take accountability and responsibility for your
Must have the ability to manage multiple projects simultaneously
while meeting deadlines consistently.
Must have superior communication skills; verbal, written and
interpersonal skills; able to listen effectively to solve problems,
anticipate issues and make effective decisions.
Demonstrates strong analytical and problem-solving skills.
Maintains the highest level of customer service, creating
solutions and experiences that drive business results and
engagement with the brand.
Must work collaboratively with fellow employees, treating all
clients, both internal and external with dignity and respect at all
Proficiency required in Microsoft Office: Word, Excel &
Must comply with the standards, policies and procedures outlined
in the Lovesac Employee Handbook.
Consistent ability to work in an office environment and
regularly report to work at Corporate Headquarters or designated
Must be capable of using and operating all equipment as
required, including but not limited to: iPad, laptop, etc. Be able
to move objects (including medium to large furniture
items up to 75 pounds) from a lower to a higher position or
horizontally from position-to-position or be able to assemble
furniture while working on the selling floor or in our
Must be able to travel, as required by the Company in its sole
discretion, for occasional meetings and conferences using various
forms of transportation.
Must possess a strong work ethic and exemplify The Lovesac
Lovesac Core Values -
Willing to sweep the floors
Aspirational Values –
Only “A” Players
Table-Stakes Values –
Our stores including our website are open seven days a week and
require morning, evening, weekend and holiday availability.
Lovesac is an Equal Opportunity Employer and considers all
applicants for employment without regard to race, color, religious
creed, ancestry, religion, sex, sexual orientation, gender identity
and/or expression, pregnancy, age, national origin, marital status,
disability, military status, genetic information or any other
characteristic protected by applicable law.