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Patient Service Coordinator - Cardiology

Company: Hartford HealthCare Medical Group
Location: Stamford
Posted on: September 13, 2020

Job Description:

Description

Job Schedule: Part Time

Standard Hours: 40

Job Shift: Shift 1

Shift Details: Monday, Thursday and Friday 8:30am - 5pmWednesday 8am - 12pm

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Job Description

Responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and registers arriving patients. Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter. Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit. Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. Collects co-payments and office charges as needed and explains office payment billing policies to patients. Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room, actively removing trash and keeping magazines current at the start of each session and throughout the day.

Qualifications

High school diploma or equivalent preferred

Relevant experience in a fast-paced medical office highly preferred.

Epic experience preferred.

Positive, customer-focused approach, with commitment to providing excellentpatient care.

Ability to adapt quickly in a fast-paced environment juggling multiplecompeting tasks and demands.

Proven ability to work effectively in a team environment.

Excellent verbal communication skills. Ability to communicate in otherlanguages highly desirable.

Strong computer skills. Solid working knowledge of Microsoft Office software.

Basic working knowledge of medical terminology.

Ability to travel independently to satellite offices with or without advancednotice.

Strong working knowledge of insurance requirements.

We take great care of careers.

With locations around the state, Hartford HealthCare offers excitingopportunities for career development and growth. Here, you are part of anorganization on the cutting edge - helping to bring new technologies,breakthrough treatments and community education to countless men, women andchildren. We know that a thriving organization starts with thriving employees--we provide a competitive benefits program designed to ensure work/life balance.Every moment matters. And this is your moment .

We could tell you more, but why not let our team members handle it? Hear what these Hartford HealthCare employees have to say about working here, in their own words.

Keywords: Hartford HealthCare Medical Group, Stamford , Patient Service Coordinator - Cardiology, Other , Stamford, Connecticut

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