Job Schedule: Part Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Monday, Thursday and Friday 8:30am - 5pmWednesday
8am - 12pm
Work where every moment matters.
Every day, over 30,000 Hartford HealthCare employees come to
work with one thing in common: Pride in what we do, knowing every
moment matters here. We invite you to become part of Connecticut's
most comprehensive healthcare network.
Hartford HealthCare Medical Group is one of the largest medical
practices in New England with multiple locations throughout
Connecticut and Rhode Island. We consist of a team of professionals
ranging from Medical Assistants to Physician Assistants and
everything in between. Our physician led medical group enjoys an
excellent reputation with patients and the medical community,
offering primary care, urgent care and more than 30 different
Responsible for providing outstanding and professional customer
service to ensure efficiency and promote a positive patient
experience. Warmly greets and registers arriving patients. Answers
incoming calls promptly and professionally, evaluates priority, and
directs calls appropriately according to urgency and subject
matter. Schedules new patient appointments accurately, and informs
patients of essential preparation requirements prior to visit.
Reviews daily Televox report of appointment confirmations to ensure
accurate schedule and appropriate communications with patients.
Collects co-payments and office charges as needed and explains
office payment billing policies to patients. Ensures patients have
a comfortable and inviting environment by maintaining a clean
waiting room, actively removing trash and keeping magazines current
at the start of each session and throughout the day.
High school diploma or equivalent preferred
Relevant experience in a fast-paced medical office highly
Epic experience preferred.
Positive, customer-focused approach, with commitment to
providing excellentpatient care.
Ability to adapt quickly in a fast-paced environment juggling
multiplecompeting tasks and demands.
Proven ability to work effectively in a team environment.
Excellent verbal communication skills. Ability to communicate in
otherlanguages highly desirable.
Strong computer skills. Solid working knowledge of Microsoft
Basic working knowledge of medical terminology.
Ability to travel independently to satellite offices with or
Strong working knowledge of insurance requirements.
We take great care of careers.
With locations around the state, Hartford HealthCare offers
excitingopportunities for career development and growth. Here, you
are part of anorganization on the cutting edge - helping to bring
new technologies,breakthrough treatments and community education to
countless men, women andchildren. We know that a thriving
organization starts with thriving employees--we provide a
competitive benefits program designed to ensure work/life
balance.Every moment matters. And this is your moment .
We could tell you more, but why not let our team members handle
it? Hear what these Hartford HealthCare employees have to say about
working here, in their own words.