StamfordRecruiter Since 2001
the smart solution for Stamford jobs

Manager, Instructional Design

Company: SPECTRUM
Location: Stamford
Posted on: August 3, 2020

Job Description:

The Manager Instructional Design is responsible for managing the design and development of Charter&039;s technical, Customer Service, Sales, Marketing, Business, and Leadership Training programs In this role you will manage vendors and internal staff responsible for program design and development. You&039;ll work cross-functionally across other business units to leverage existing materials, direct vendors, and develop programs to establish consistent Charter curriculum. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Lead design and development of technical, customer service, sales, marketing, Charter Business, and leadership training; serve as creative and planning resource to internal customers and training directors Manage the design and integration of instructional design into a comprehensive curriculum for each business unit&039;s training function; ensure each course can be modularized and marketed to different employee groups as needed Assess clients&039; learning situation, expectations, resources, constraints, learning needs, learning gaps, and tasks in relation to the organizational mission and goals Manage development of training programs based on business and performance objectives identified by stakeholders, project managers, clients, and subject matter experts Manage and direct design and development work of vendors Lead the development of innovative programs that increase customer satisfaction and generate revenue Work with clients to secure approval of new and updated curriculum Manage team escalations and partner with clients to drive resolution Act as an instructional design subject matter expert Partner with functional training managers, supervisors, and points of contact to establish train-the-trainer delivery and certification Manage integration of content, such as product training, across training functions Research and analyze training options, delivery methods and techniques Create and implement evaluation plans to demonstrate business impact of all training initiatives Partner with peers on all curriculum development responsibilities Keep abreast of current learning and performance strategies, delivery methods, and techniques Plan and manage all instructional design projects Collaborate with subject matter experts and conduct training needs assessments Provide effective implementation of instructional products and programs Manage implementation of ROI forecasting and impact studies of training initiatives Manage external resources to maximize cost effectiveness and quality Manage Instructional Design training budget Perform other duties as requested by supervisor REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Able to read, write, speak and understand English Skilled in various instructional design methodologies and practices Possess excellent time management and project management skills Demonstrated experience leading a team of instructional designers Collaborate and work cross-functionally across various business units Communicate orally and in writing in a clear and straightforward manner Make decisions and solve problems while working under pressure Manage multiple projects to meet target dates for implementation Experience using Articulate Storyline Excellent Microsoft Office experience, includings Excel, PowerPoint and Outlook. Must be able to prioritize and organize effectively Show judgment and initiative and to accomplish job duties Skills in team building, relationship building, facilitation and presentation Education Bachelor&039;s degree in Instructional Design, Human Resource Development, Business Administration or equivalent experience in related field required Specialized training in instructional design methodologies required Related Work Experience 5 years of Instructional Design experience 3 years of Management experience 2 years of Project management experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Knowledge of cable television products and services a plus Organizational development/change initiatives experience preferred Knowledge of a variety of training delivery systems Skills in measurement and evaluation of training initiatives WORKING CONDITIONS Office environment Approximately 30% travel

Keywords: SPECTRUM, Stamford , Manager, Instructional Design, Other , Stamford, Connecticut

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Doordash: Delivery Driver - No Experience Needed
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food and other items from local merchants
Company: Doordash
Location: Westport
Posted on: 08/8/2020

Full-Time Work - Drive For Lyft, Get Paid After Every Ride
Description: Job DescriptionWhat is Lyft Lyft is a platform that connects drivers with individuals and organizations that need rides. In addition to helping passengers get from A to B, in select markets drivers may (more...)
Company: Lyft
Location: Westport
Posted on: 08/8/2020

Amazon Order Filler - Full-time Night Shifts Available
Description: Warehouse Team Members br br Shifts: br Overnight, Early Morning br br Location: br Trumbull, CT br Job opportunities vary by location. We update postings daily with open positions. br (more...)
Company: Amazon Workforce Staffing
Location: Westport
Posted on: 08/8/2020


Amazon Warehouse Associate - Hiring Immediately (North Haven)
Description: Job Description Warehouse Team Member Full-Time, Reduced Time Shifts: Overnight, Day, Evening, Location North Haven Job opportunities vary by location. We update postings daily with
Company: Amazon Workforce Staffing
Location: Westport
Posted on: 08/8/2020

Hartford Healthcare: Nursing Supervisor (Rn) - Behavioral Health
Description: Job DescriptionDescription Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Rotating shifts with every other weekend. Shift times are 7a-3p, 3p-11p, 11p-7a. Primary need is (more...)
Company: Hartford Healthcare
Location: Westport
Posted on: 08/8/2020

In Home Care Companion
Description: If you're someone who wants to work somewhere that you enjoy spending your time, we have the In Home Caregiving position for you Care In Homes believes that
Company: CareInHomes
Location: Westport
Posted on: 08/8/2020

Delivery Driver (part or full time) with DoorDash - Make up to $19/hour
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money br br Choose your wheels and deliver food and other items from local merchants to hungry customers.
Company: Doordash
Location: Westport
Posted on: 08/8/2020

Delivery Driver (part or full time) with DoorDash - Make up to $19/hour
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food and other items from local merchants to hungry
Company: DoorDash
Location: Westport
Posted on: 08/8/2020

Delivery Driver / Courier
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food and other items from local
Company: Doordash
Location: Westport
Posted on: 08/8/2020

Lyft Driver - Supplement Your Warehouse Income
Description: Job DescriptionWhat is Lyft Lyft is a platform that connects drivers with individuals and organizations that need rides. In addition to helping passengers get from A to B, in select markets drivers may (more...)
Company: Lyft
Location: Westport
Posted on: 08/8/2020

Log In or Create An Account

Get the latest Connecticut jobs by following @recnetCT on Twitter!

Stamford RSS job feeds