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Sr. Technical Revenue Assurance Analyst

Location: Stamford
Posted on: September 21, 2023

Job Description:

Sr Revenue Assurance Analyst--Are you passionate about technology and dedicated to introducing innovation into the field of Corporate Finance? Are you actively seeking a rewarding Senior Technical Revenue Assurance role that appreciates your diligent work ethic and determination to achieve results? If that resonates with you, then the Revenue Assurance team at Spectrum could be an excellent match for your aspirations.--Spectrum ensures the connectivity of over 32 million customers throughout our expansive 41-state reach, delivering cutting-edge products and services such as Spectrum Internet--, TV, mobile, and voice. Within our Revenue Assurance team, we harness state-of-the-art technology to automate, monitor, and uphold the revenue streams that encompass every facet of Spectrum's telecommunications operations. The valuable financial insights we derive provide our leadership with the necessary knowledge to identify improvement opportunities, enabling informed decisions that drive business growth and maintain seamless connectivity for our valued customers.BE PART OF THE CONNECTION--As a Senior Technical Revenue Assurance Analyst, your role revolves around the maintenance of information systems and the provision of technical support for various facets of the revenue assurance department. Your responsibilities encompass collaborating on the identification of leakage throughout the organization and working closely with cross-functional teams to drive incremental revenue/profits and reduce costs. Reporting directly to the Director of Revenue Assurance, you play a pivotal role in ensuring the efficiency and success of revenue assurance initiatives.--WHAT OUR SENIOR TECHNICAL REVENUE ASSURANCE ANALYST ENJOY MOST

  • Actively and consistently supporting efforts to simplify and enhance the customer experience.
  • Supporting the RA team in maintaining and technically preparing reports, dashboards, and trend analysis to inform management about the company's transformation of services into profits.
  • Serving as a liaison to the Marketing/Billing department and assisting/collaborating in efforts related to revenue planning, pricing and packaging, and promotion management.
  • Partnering and collaborating with the Business Intelligence team on automating reporting and process improvements, as well as other analysis.
  • Developing and implementing revenue assurance applications and processes, including data extraction and creating data warehouses when required.
  • Assisting with the building of automated test tools for alerting and regularly reviewing and maintaining alerting test cases.
  • Researching questions for management and conducting ad-hoc investigations.
  • Establishing and monitoring processes and controls to protect revenue and ensure data integrity/synchronization among systems.
  • Identifying and quantifying revenue opportunities and coordinating with cross-functional teams to realize incremental revenue.
  • Developing and maintaining reporting databases to establish trending for detecting leakage.
  • Performing other duties as requested by supervisor--As part of our Corporate Finance team, you'll play a big part in telling and improving Spectrum's growth story. Through high-quality public financial statements and clearly representing our business operations, you'll help our leaders make the best possible decisions, and keep our stakeholders informed as well. If you're ready for a fast-paced, dynamic work environment with long-term career growth and work that changes just enough to keep things interesting from month to month, then we want to hear from you.WHAT YOU'LL BRING TO SPECTRUM--Required Qualifications
    • Bachelor's degree in computer science or information technology or equivalent experience
    • Advanced technical data experience including writing advanced SQL, and tuning database/query performance - 2+ Billing systems - 3+
    • Ability to read, write and speak the English language
    • Investigation: Ability to perform data analysis, statistical analysis, detailed data tracing, raw CDR review
    • Baseline Reporting: Ability to manage data warehousing, SQLs scripting for investigation and proof of concept purpose
    • Network/Systems: Knowledge of a particular revenue management system, extremely comfortable with managements of databases, SQLs queries, data conversions, programs and operational disciplines
    • Synchronization: Ability to perform complex data matching processes and data diagnosis across multiple systems
    • Correction: Experience scoping and troubleshooting systems and sizing organizational problems, has authority to propose changes
    • Ability to communicate orally and in writing in a clear and straightforward manner
    • Ability to make decisions and solve problems while working under pressure
    • Ability to handle multiple projects and tasks, prioritize and organize effectively.
    • Ability to think outside the box and apply critical thinking skills
    • Ability to use personal computer and software applications (i.e. Word, Excel, PowerPoint, Access)
    • Ability to work independently
    • Effective attention to detail--Preferred Qualifications
    • Advanced technical data experience including writing advanced SQL, tuning database/query performance - 5+
    • Cable television products, telecommunications, monthly recurrent services or cable billing systems experience
    • Experience with CSG or ICOMS billing systems - 3+--Working conditions
    • Office environment
    • Minimal travel may be required--SPECTRUM CONNECTS YOU TO MORE--
      Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the companySupportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideasLearning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic careerTotal Rewards: --Apply now, connect a friend to this opportunity or !--#LI-MB7 BDA307 2023-16734 2023 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet--, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Keywords: SPECTRUM, Stamford , Sr. Technical Revenue Assurance Analyst, IT / Software / Systems , Stamford, Connecticut

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