Sr. Technical Revenue Assurance Analyst
Company: SPECTRUM
Location: Stamford
Posted on: September 21, 2023
Job Description:
Sr Revenue Assurance Analyst--Are you passionate about
technology and dedicated to introducing innovation into the field
of Corporate Finance? Are you actively seeking a rewarding Senior
Technical Revenue Assurance role that appreciates your diligent
work ethic and determination to achieve results? If that resonates
with you, then the Revenue Assurance team at Spectrum could be an
excellent match for your aspirations.--Spectrum ensures the
connectivity of over 32 million customers throughout our expansive
41-state reach, delivering cutting-edge products and services such
as Spectrum Internet--, TV, mobile, and voice. Within our Revenue
Assurance team, we harness state-of-the-art technology to automate,
monitor, and uphold the revenue streams that encompass every facet
of Spectrum's telecommunications operations. The valuable financial
insights we derive provide our leadership with the necessary
knowledge to identify improvement opportunities, enabling informed
decisions that drive business growth and maintain seamless
connectivity for our valued customers.BE PART OF THE CONNECTION--As
a Senior Technical Revenue Assurance Analyst, your role revolves
around the maintenance of information systems and the provision of
technical support for various facets of the revenue assurance
department. Your responsibilities encompass collaborating on the
identification of leakage throughout the organization and working
closely with cross-functional teams to drive incremental
revenue/profits and reduce costs. Reporting directly to the
Director of Revenue Assurance, you play a pivotal role in ensuring
the efficiency and success of revenue assurance initiatives.--WHAT
OUR SENIOR TECHNICAL REVENUE ASSURANCE ANALYST ENJOY MOST
- Actively and consistently supporting efforts to simplify and
enhance the customer experience.
- Supporting the RA team in maintaining and technically preparing
reports, dashboards, and trend analysis to inform management about
the company's transformation of services into profits.
- Serving as a liaison to the Marketing/Billing department and
assisting/collaborating in efforts related to revenue planning,
pricing and packaging, and promotion management.
- Partnering and collaborating with the Business Intelligence
team on automating reporting and process improvements, as well as
other analysis.
- Developing and implementing revenue assurance applications and
processes, including data extraction and creating data warehouses
when required.
- Assisting with the building of automated test tools for
alerting and regularly reviewing and maintaining alerting test
cases.
- Researching questions for management and conducting ad-hoc
investigations.
- Establishing and monitoring processes and controls to protect
revenue and ensure data integrity/synchronization among
systems.
- Identifying and quantifying revenue opportunities and
coordinating with cross-functional teams to realize incremental
revenue.
- Developing and maintaining reporting databases to establish
trending for detecting leakage.
- Performing other duties as requested by supervisor--As part of
our Corporate Finance team, you'll play a big part in telling and
improving Spectrum's growth story. Through high-quality public
financial statements and clearly representing our business
operations, you'll help our leaders make the best possible
decisions, and keep our stakeholders informed as well. If you're
ready for a fast-paced, dynamic work environment with long-term
career growth and work that changes just enough to keep things
interesting from month to month, then we want to hear from you.WHAT
YOU'LL BRING TO SPECTRUM--Required Qualifications
- Bachelor's degree in computer science or information technology
or equivalent experience
- Advanced technical data experience including writing advanced
SQL, and tuning database/query performance - 2+ Billing systems -
3+
- Ability to read, write and speak the English language
- Investigation: Ability to perform data analysis, statistical
analysis, detailed data tracing, raw CDR review
- Baseline Reporting: Ability to manage data warehousing, SQLs
scripting for investigation and proof of concept purpose
- Network/Systems: Knowledge of a particular revenue management
system, extremely comfortable with managements of databases, SQLs
queries, data conversions, programs and operational
disciplines
- Synchronization: Ability to perform complex data matching
processes and data diagnosis across multiple systems
- Correction: Experience scoping and troubleshooting systems and
sizing organizational problems, has authority to propose
changes
- Ability to communicate orally and in writing in a clear and
straightforward manner
- Ability to make decisions and solve problems while working
under pressure
- Ability to handle multiple projects and tasks, prioritize and
organize effectively.
- Ability to think outside the box and apply critical thinking
skills
- Ability to use personal computer and software applications
(i.e. Word, Excel, PowerPoint, Access)
- Ability to work independently
- Effective attention to detail--Preferred Qualifications
- Advanced technical data experience including writing advanced
SQL, tuning database/query performance - 5+
- Cable television products, telecommunications, monthly
recurrent services or cable billing systems experience
- Experience with CSG or ICOMS billing systems - 3+--Working
conditions
- Office environment
- Minimal travel may be required--SPECTRUM CONNECTS YOU TO MORE--
Dynamic Growth: The growth of our
industry and evolving technology powers our employees' careers as
they move up or around the companySupportive Teams: Who you are
matters here. And, we aim to foster an inclusive workplace where
every person is empowered to bring their best ideasLearning
Culture: With a dedicated focus on training and development,
employees can have confidence that day one is truly just the
beginning of a dynamic careerTotal Rewards: --Apply now, connect a
friend to this opportunity or !--#LI-MB7 BDA307 2023-16734 2023
Here, employees don't just have jobs, they build careers. That's
why we believe in offering a comprehensive package that rewards
employees for their contributions to our success, supports all
aspects of their well-being, and delivers real value at every stage
of life.A qualified applicant's criminal history, if any, will be
considered in a manner consistent with applicable laws, including
local ordinances.Get to Know Us Charter Communications is known in
the United States by our Spectrum brands, including: Spectrum
Internet--, TV, Mobile and Voice, Spectrum Networks, Spectrum
Enterprise and Spectrum Reach. When you join us, you're joining a
strong community of more than 101,000 individuals working together
to serve more than 32 million customers in 41 states and keep them
connected to what matters most. Watch this video to learn more.Who
You Are Matters Here We're committed to growing a workforce that
reflects our communities, and providing equal opportunities for
employment and advancement. EOE, including disability/vets.
Keywords: SPECTRUM, Stamford , Sr. Technical Revenue Assurance Analyst, IT / Software / Systems , Stamford, Connecticut
Didn't find what you're looking for? Search again!
Loading more jobs...