Software Engineer (Remote)
Company: S&P Global
Location: Stamford
Posted on: August 7, 2022
Job Description:
Department Overview S&P Global's Global Markets Group (GMG)
provides market intelligence, data and technology solutions to all
participants in the Global Markets. Position Summary We're seeking
a talented and highly motivated Engineer to help us 2nd line
Application Support. Solve interesting technical challenges in the
areas of distributed high-performance computing for a
high-available cloud environment. Candidate is willing to explore
new tools & technologies to meet the product demands. This person
will report directly to the regional support manager responsible
for application support on these systems and will work closely with
the global team contributing to the quality of our support. Duties
& accountabilities
- Apply strong technical skills and good business knowledge
together with investigative techniques to identify and resolve
issues efficiently and in a timely manner.
- Work collaboratively with development team as required for
third line escalation.
- Implement and monitor system checks for early detection of
potential problems and raise the appropriate service outage ticket
to initiate the incident management process when needed.
- Drive and engage in disaster recovery processes for all
products.
- Coordinate with product and delivery teams to ensure the App
Support team is ready for new releases and engaged in early design
of new enhancements
- Work on initiatives and continuous improvement process around
proactive application health monitoring, reporting, and technical
support. Business competencies
- Minimum 5+ years of work experience in an Application Support
role
- Must have fundamental working knowledge of Oracle, SQL and
RDBMS including database query plan analysis and monitoring
- Knowledge of operating systems most especially Windows and
Linux is a must. Good shell scripting experience is a must. Ability
to use python scripting is an advantage
- Ideally familiar with monitoring tools such as Splunk, New
Relic, Centreon and Monolith.
- Must have fundamental knowledge of networking basics and
topology.
- Knowledge of AWS/CI-CD and some of its technologies such as
Git, Elasticsearch, EC2, Redshift, etc is an advantage.
- Must be knowledgeable in SDLC and experience in raising
development bugs including priority assessment, high quality
analysis, and detailed investigation. Understanding of agile
methodology,a plus
- Experience in reading and debugging .Net code is added
advantage Education University Graduate with Bachelors Degree in
computer science or Computer Engineering related degree, Masters
Degree is a plus Commercial awareness
- Knowledge of, or experience of working in the financial
services industry would be a plus
- Excellent understanding of software systems and technology
- Good understanding of software support team functions and a
solid understanding of the end to end application development
process.
- A strong desire to keep up with all the latest developments in
related technologies
- Confident individual who can represent the team at various
levels.
- Excellent analytical and problem-solving skills
- Ability to carry out business impact analysis and prioritize
tasks according to severity and importance Communication
- Must be a strong communicator both written and verbally in
English
- Excellent listening, presentation and interpersonal skills
- Ability to communicate ideas in both technical and
user-friendly languages
- Teamwork
- Ideal candidate is a self-starter capable of working
independently as well as contribute to the teams requirements
- Be able to work flexible shift hours including weekends to meet
work requirements and project deadlines Equal Opportunity
Employer:S&P Global is an equal opportunity employer and all
qualified candidates will receive consideration for employment
without regard to race/ethnicity, color, religion, sex, sexual
orientation, gender identity, national origin, age, disability,
marital status, military veteran status, unemployment status, or
any other status protected by law. Only electronic job submissions
will be considered for employment.If you need an accommodation
during the application process due to a disability, please send an
email to: EEO.Compliance@spglobal.com and your request will be
forwarded to the appropriate person. US Candidates Only: The EEO is
the Law Poster
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
describes discrimination protections under federal law.
Keywords: S&P Global, Stamford , Software Engineer (Remote), IT / Software / Systems , Stamford, Connecticut
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