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Technical Support Representative

Company: Marcum Search
Location: Brightwaters
Posted on: May 13, 2022

Job Description:

Job DescriptionMarcum Search is recruiting for an experienced Technical Support Representative to join our client in Hauppauge, NY!Job RequirementsInterest in both PC (hardware/software) and Network TechnologyExcellent written and verbal communications skills, as well as presentation skillsEnjoys working with people over the phone and provides thorough follow-up to ensure problem resolution and customer satisfactionGreat problem-solving abilitiesOutstanding organizational skillsSuperior customer service orientationStrong attention to detailAbility to work independently with minimal supervisionAbility to travelEducation and/or ExperienceThe following certifications are preferred but not required: A+, Networking+, CCNA, MCSE or MCPBetween 3-5 years experience in the PC/Networking industry is preferred.Knowledgeable in the troubleshooting of both hardware and software in a Windows environment.Working knowledge of TCP/IP, Subnet masking, DHCP and Firewalls.Working knowledge of routers, switchers, Wireshark, SAN, NAS, NAT, etc.Prior experience in a sales engineering or technical support/help desk type position a plus.Knowledge of CCTV, Access Control, digital video, video codecs, digital recording and video transmission a plus.Knowledge of RAIDMarcum Search LLC is an Equal Opportunity Employer. Marcum Search LLC does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.Company DescriptionMarcum Search LLC is the Talent Advisory arm of the Marcum Group, providing talent solutions on a national basis. Our permanent division offers contingency, contained and retained searches, and our temporary division is available for short and long term staffing Jobble

Keywords: Marcum Search, Stamford , Technical Support Representative, IT / Software / Systems , Brightwaters, Connecticut

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