Customer Service Representative

Company: Choice Long Island, Inc.
Location: Hauppauge
Posted on: May 16, 2022

Job Description:

Job Description Customer Service Representative Our client is Wholesale Food Company based in Hauppauge, New York. Some of the company's new, trendy products are gluten free, dairy free, and vegan We are looking for a Customer Service Representative. The Customer Service Representative will provide product/services information and resolve any emerging problems. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. This is a growing company with potential to evolve your career path. Benefits Medical, Dental, Vision Insurance 2 weeks PTO & 1 week paid company wide shutdown Paid holidays Responsibilities Process orders in a timely and accurate manner Handle all calls concerning orders, returns, shipments, and products Identify and assess customers--- needs to achieve satisfaction Build sustainable relationships with customers through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Receive and enter orders/ make changes to or cancel orders Handle customer complaints, provide appropriate solutions, follow up to ensure resolution Follow communication procedures, guidelines, and policies May be required to assist others and handle other duties as assigned Prepare ecommerce orders for shipment daily Requirements: 2---3 yrs. Customer Service experience Proficient in MS Office programs Detail oriented, organized with math and problem-solving skills Ability to multitask and work under pressure If you are interested in this opportunity or would like to have a confidential conversation to further discuss. We would love to speak with you. Please apply and send us your resume today Company Description Choice is a mid-sized full service staffing organization based on Long Island. The company, which was established in 1974, is among the leading personnel services in the metropolitan area. Over the years, our individualized approach, full-service philosophy, and market expertise have combined to make us a leader in the field; a position we have maintained through our dedication to superior service. Our firm prides itself on treating our clients as business partners. Being entrusted with the confidential details of their staffing needs is not a privilege we take lightly. We are committed to our clients--- success, and we use the information they give us to tailor our efforts to meet their specific requirements. We know that the search for the right new employee can be a time-consuming task and a big distraction from the day-to-day demands you face. We---re here to make that task easier. Whether we are faced with a simple staffing situation or a complex one, we take a proactive approach; make realistic assessments and present workable solutions. We are comprised of 50 professionals and staff, and together we work as a team to present our clients with staffing solutions in a timely, efficient and cost-effective manner. We work toward our primary goal: putting the right people to work for you.

Keywords: Choice Long Island, Inc., Stamford , Customer Service Representative, Hospitality & Tourism , Hauppauge, Connecticut