ShopRite - Store Detective
Company: ShopRite Markets
Location: Commack
Posted on: May 14, 2022
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Job Description:
Job Description We are living our Purpose - To Care Deeply about
People, Helping them to Eat Well and Be Happy. This Purpose guides
everything we do and is why we are in business. We are using our
service priorities - Safety, Friendliness, Presentation, and
Efficiency to help us make decisions at work every day and are
critical to the success of our business goals. Job Summary: To
deliver a great customer experience while providing a safe
environment, and ensure the safety of all Company assets; to
protect Company assets within assigned stores through detection of
Customer, Vendor, and Associate theft through direct observations
and CCTV surveillance. Minimum Required Qualifications: The minimum
required qualifications for this position include, but are not
limited to, the following: * Ability to proficiently read, write,
speak, analyze, interpret, and understand the English language. *
Ability to stand/walk for the duration of a scheduled shift. *
Ability to stand, bend, twist, reach, push, pull and regularly lift
25 lbs., and occasionally lift 50 lbs. * Ability to tolerate dust
and cleaning agents during routine housekeeping duties. * Ability
to work in varying temperatures. * Ability to travel to various
store locations, if applicable. * Ability to interact with
Customers in a friendly and helpful way. * Ability to work
cooperatively with others. * Ability to work all assigned work
schedules and comply with all time and attendance policies.
Essential Job Functions: Performance of the essential functions of
this position require the Associate to possess the minimum
qualifications listed above. These functions include, but are not
limited to, the following: * Utilize Company Loss Prevention
reporting and applications (i.e. Lane Hawk, Smart Store) to
identify and minimize potential loss and shrink. * Detect and
apprehend Customers, Associates, and Vendors for theft in a
professional manner in accordance with Company policy, by specific
directions of the Loss Prevention Specialist, and legal
requirements in order to protect assets. * Represent the Company in
criminal actions as result of apprehensions made. * Participate in
special investigations when assigned. * Bring loss vulnerabilities
existing in any assigned store, along with recommendations, to the
attention of Store Management and Loss Prevention Specialist. * Be
knowledgeable and understand all departmental procedures within the
Company in order to be able to detect policy violations. *
Coordinate own activities and functions to obtain maximum
productivity and efficiency. * Observe security standards by
staying alert and being aware of Customer actions and behavior;
report to Store Management any abnormal behavior. * Regularly lift,
pull, push and rotate merchandise that weights 25 lbs., and that
occasionally weights up to 50 lbs. * Maintain the security of
auxiliary doors and entrances. * Maintain good communications with
Associates and Store Management throughout the Company. * Notify
Store Management of personnel situations or policy violations
having an adverse effect on store operating performance or of
situations requiring disciplinary action. * Understand operation of
cash register and follow all cash handling procedures. * Greet all
customers and provide them with prompt, courteous service and
assistance. * Be knowledgeable about location of items in store. *
Understand and adhere to Company shrink guidelines as relates to
store operations. * Maintain a clean, neat, organized and safe
work/shopping environment. * Observe store rules and Company
policies. * Dress and groom according to Company policy including
uniform, name badge and hat or hair restraint requirements. *
Observe shift operating hours at all times as scheduled or assigned
by the store manager. * Perform all duties in accordance with
Company rules, policies, safety requirements, and security
standards and all Local, State and Federal health and civil code
regulations. * Perform duties in accordance with the Company's
HAZCOM program and adhere to manufacture's label instructions for
the safe and proper use of all chemical products. * Perform all
duties in accordance with safety policies and procedures. * Assist
in training personnel when required. * Complete all applicable
training programs. * Stand at work station for duration of
scheduled shift, which may exceed 8 hours per day. * Perform all
duties in accordance with all ShopRite Service Priorities (Safety,
Friendliness, Presentation, and Efficiency). * Maintain punctual
and regular attendance. * Work overtime as assigned. * Work
cooperatively with others. * Must be 18 years or older to operate
balers, hi-lo's, power jacks, and slicing machines. * Perform other
duties as assigned. Important Disclaimer Notice: The above
statements are only intended to represent the essential job
functions and general nature of the work being performed and are
not exhaustive of the tasks that an Associate may be required to
perform. The employer reserves the right to revise this job
description at any time and to require Associates to perform other
tasks as circumstances or conditions of its business, competitive
considerations, or the work environment change. This job
description is not a guarantee of employment.
Keywords: ShopRite Markets, Stamford , ShopRite - Store Detective, Hospitality & Tourism , Commack, Connecticut
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