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Customer Service Associate- Storage NY30 AM

Company: Prime Storage Group
Location: Centereach
Posted on: May 14, 2022

Job Description:

Job DescriptionAs the Customer Service Associate with Prime Storage, you will be responsible for assisting in the day-to-day operation of one or more self-storage facilities, including renting units, selling merchandise, renting trucks, interacting with customers, and maintaining the property overall.Job Responsibilities:

  • Renting self-storage units, parking space, and other related products;
  • Converting telephone and walk-in inquiries into rentals;
  • Maintain Account Receivables through the pursuit of collections, posting of payments and processing, and delivery of daily bank deposits accurately and timely;
  • Upsell moving products and assist in unit sizing decisions;
  • Greeting customers promptly, enthusiastically and professionally;
  • Knowing and presenting the features and benefits of the property at all opportunities;
  • Resolves customer issues in a timely and effective manner;
  • Ensures that company standards of cleanliness and appearance are met;
  • Perform other duties as assigned.
  • Some locations may require travel to other stores, as a floater (to be discussed on the interview);Job Requirements:
    • 2-year degree with 1-3 years of retail/sales experience; OR HS/GED with 4+ years of retail/sales/property management experience;
    • Excellent communication skills both on the phone and in person;
    • Works well in a team setting or independently;
    • Loves to talk to people, customer service skills, sales skills a plus;
    • Knowledge of computers is a must (Microsoft Office, Outlook, Etc.) with a general understanding of automatic gate systems;
      • Open work availability possibly including weekends and some holidays; Stores are typically closed on Sundays.
        • Willing to travel/work in multiple locations, if needed;
        • Experiences within the following positions: retail, hospitality, (client facing) or Storage experience a plusWhat We Offer:
          • Prime offers competitive pay with BONUS opportunity to reward you for your efforts in managing a profitable site.
          • We provide generous employer contributions to health, and dental insurance.
          • 401(k) with a company match, vision, life insurance, short-term disability, long-term disability insurance, and telemedicine.
          • Paid time off and paid holidays.
          • Recognition: in addition to a regular bonus program based on storage metrics, we recognize and reward employees in many other ways.EQUAL OPPORTUNITY EMPLOYER STATEMENTPrime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.Work Location: Multiple LocationsPowered by JazzHRumR99Kgrtb

Keywords: Prime Storage Group, Stamford , Customer Service Associate- Storage NY30 AM, Hospitality & Tourism , Centereach, Connecticut

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