Customer Service Associate- Storage NY30 AM
Company: Prime Storage Group
Location: Centereach
Posted on: May 14, 2022
Job Description:
Job DescriptionAs the Customer Service Associate with Prime
Storage, you will be responsible for assisting in the day-to-day
operation of one or more self-storage facilities, including renting
units, selling merchandise, renting trucks, interacting with
customers, and maintaining the property overall.Job
Responsibilities:
- Renting self-storage units, parking space, and other related
products;
- Converting telephone and walk-in inquiries into rentals;
- Maintain Account Receivables through the pursuit of
collections, posting of payments and processing, and delivery of
daily bank deposits accurately and timely;
- Upsell moving products and assist in unit sizing
decisions;
- Greeting customers promptly, enthusiastically and
professionally;
- Knowing and presenting the features and benefits of the
property at all opportunities;
- Resolves customer issues in a timely and effective manner;
- Ensures that company standards of cleanliness and appearance
are met;
- Perform other duties as assigned.
- Some locations may require travel to other stores, as a floater
(to be discussed on the interview);Job Requirements:
- 2-year degree with 1-3 years of retail/sales experience; OR
HS/GED with 4+ years of retail/sales/property management
experience;
- Excellent communication skills both on the phone and in
person;
- Works well in a team setting or independently;
- Loves to talk to people, customer service skills, sales skills
a plus;
- Knowledge of computers is a must (Microsoft Office, Outlook,
Etc.) with a general understanding of automatic gate systems;
- Open work availability possibly including weekends and some
holidays; Stores are typically closed on Sundays.
- Willing to travel/work in multiple locations, if needed;
- Experiences within the following positions: retail,
hospitality, (client facing) or Storage experience a plusWhat We
Offer:
- Prime offers competitive pay with BONUS opportunity to reward
you for your efforts in managing a profitable site.
- We provide generous employer contributions to health, and
dental insurance.
- 401(k) with a company match, vision, life insurance, short-term
disability, long-term disability insurance, and telemedicine.
- Paid time off and paid holidays.
- Recognition: in addition to a regular bonus program based on
storage metrics, we recognize and reward employees in many other
ways.EQUAL OPPORTUNITY EMPLOYER STATEMENTPrime Group Holdings is an
Equal Opportunity Employer and does not discriminate against any
employee or applicant for employment because of race, color, sex,
age, national origin, religion, sexual orientation, gender identity
and/or expression, status as a veteran, and basis of disability or
any other federal, state or local protected class.Work Location:
Multiple LocationsPowered by JazzHRumR99Kgrtb
Keywords: Prime Storage Group, Stamford , Customer Service Associate- Storage NY30 AM, Hospitality & Tourism , Centereach, Connecticut
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