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Director, Offer Management Leadership Sales Stamford, Connecticut

Company: Spectrum
Location: Stamford
Posted on: September 14, 2023

Job Description:

Apply Now Email Job Full Time Stamford, Connecticut Posted 09/03/2023 Business unit: Marketing Areas of interest: Leadership Requisition Number: 2023-17592 SGN725 JOB SUMMARY The Director of Offer Management is a ctively involved in the development and implementation of pricing and offer strategies. These are designed to drive revenue optimization in order to maximize customer lifecycle, subscriber growth trends, and business unit profitability. In this role you will manage and refine the company's offer structure using data to drive decisions and support recommendations to senior executives. Develop and execute a framework that effectively measures offer and pricing performance across customer segments and services.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience

Develop projections and recommendations for pricing and offer actions based on market analytics. Manage and lead pricing strategy development and implementation within ordering and billing systems; follow through and measure results. Develop and maintain the Spectrum Packaging & Pricing (SPP) playbook of offers and promotions for use in the various sales channels and customer segments. In tandem with Market Intelligence and Performance Analytics teams, assess market performance across services and segments; develop recommendations and action items to further drive market, service and segment share and profitability.

Maintain overall standard price lists and recommend adjustments to core and promotional pricing.
Lead the established procedure for review, approval and adjustment of strategic pricing based on changing economic and competitive landscape.
Lead, develop and test various pricing and offer frameworks.

Assess program effectiveness through data analytics and field inputs.

Build ROI models to support key marketing activities and help drive business decisions

Assist in ad hoc information and reporting requests from the business unit leaders

Perform other job-related duties as assigned or apparent.
REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Knowledge of telecommunication products and cable
  • Strong understanding of pricing processes from strategic issues to the tactical execution elements, including key iteration points with information systems
  • Ability to professionally interact with and influence others to gain support for ideas, proposals, projects and solutions.
  • Ability to build and foster collaborative relationships by developing, maintaining and strengthening partnerships with others inside or outside the organization.
  • Excellent negotiating, leadership, communication, presentation and interpersonal skills.
  • Strong analytical skills and the ability to address issues using a logical, systematic, sequential approach.
  • Ability to develop models to analyze and interpret data, using Business Intelligence (BI)/Analytics Tool
  • Proven ability to work collaboratively across functional teams and different organizational levels to deliver results.
  • Ability to translate detailed trends and statistics into executive-level reporting and presentations
  • Strong computer skills including Excel, PowerPoint, and Word Education Bachelor's degree in marketing or related field Related Work Experience Marketing analytics or related field experience - 8+ years Management experience - 5+ years PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Experience supervising and motivating others

    Education Master's degree WORKING CONDITIONS In-Office environment
    Exposure to moderate level of noise
    Some travel may be required #LI-MA

    Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet -, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

    Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
    Apply Now Day in the Life - Outside Sales Representative Day in the Life of an Outside Sales Representative Hear from our team member What do you enjoy most about working at Spectrum? What do I enjoy most about working at Spectrum? I have to say the Spectrum ---
    • Senior Director, Finance Business Planning Leadership, Accounting and Finance Stamford, Connecticut View Job Day in the Life - Outside Sales Representative Day in the Life of an Outside Sales Representative Day in the Life - Retail Sales Associate Day in the Life - Retail Sales Associate Day in the Life - Business Account Executive Day in the Life - Business Account Executive Sign up for job alertsSign up to receive the latest career opportunities directly to your inbox. All fields marked with an asterisk (*) are required. First name Last name Email Are you a member of the military community? Areas of interest Enter a location and a category, and click "Add" to create your Job Alert. Select category Select location
      • Leadership, Stamford, Connecticut, United States Remove
      • Sales, Stamford, Connecticut, United States Remove

Keywords: Spectrum, Stamford , Director, Offer Management Leadership Sales Stamford, Connecticut, Executive , Stamford, Connecticut

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