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Sr Manager, Commercialization

Location: Stamford
Posted on: November 26, 2022

Job Description:

Job DetailsJob LocationStamford - Stamford, CTRemote TypeFully RemoteOur purpose:At Lovesac, we are committed to helping people fill their homes with Total Comfort. That means having furniture that can evolve along with them as life unfolds.From Sactionals, The Worlds Most Adaptable Couch, to Sacs The Worlds Most Comfortable Seat, Lovesac products provide peace of mind where others cannot. Our products can adapt to fit almost any space and style and look like new forever. This enables a new way of living, where people can continue to invest in, add to, and evolve their furniture instead of adding it to the landfill which is good for families and our environment.What We Believe:Love. It is the name we live up to. It is purposefully and meaningfully woven into every aspect of our business. We champion building meaningful relationships as we foster a culture that embraces and celebrates the experiences, beliefs, backgrounds, expertise, talent, and individuality of everyone. We seek to promote love and happiness with all that we do. #LoveMattersWe are committed to working and succeeding by incorporating our Guiding Principles into everything we do:We can all win togetherDoing less and doing betterWere borrowing this earth from our childrenHome is where life happensLove MattersLovesac is seeking a Sr. Manager, Commercialization. A Sr. Manager of Commercialization is a dynamic, highly organized, initiative-taking and resilient self-starter who is passionate and experienced in all aspects of implementing go-to-market strategy and project management operations. In this role, you will be responsible for successfully planning, managing, and delivering the customer experience strategy as well as supporting high priority and highly visible projects for the organization through the appropriate workstream. This individual has the ability to drive influence throughout the organization, enjoys building relationships cross functionally, exudes strategic acumen, and is dedicated to continuous improvement.This position will report to our Corporate Headquarters based in Stamford, CT, and will require flexibility to work remotely and occasionally onsite.Summary of Key Responsibilities:

  • Responsible to meet or exceed all goals and key performance indicators (KPIs)
  • Drive customer experience strategy and product and services commercialization strategy through management of theme planning and integrated support workstreams
  • Participate in and support commercialization team projects to ensure successful go-to-market execution
  • Guide go to market planning and prioritization, acting as gatekeeper of launch/execution readiness to all internal and external facing initiatives
  • Build compelling and comprehensive selling stories and operating plans that support strategic annual plans inclusive of brand initiatives, product and service innovations, customer experience drivers, consumer communications, and merchandising
  • Execute ad-hoc projects on as-needed basis
  • Drive and develop process workstreams and work cross functionally to plan, schedule, track and manage project timelines, milestones, and deliverables.
  • Work with internal teams to develop and validate schedules and project plans
  • Identify and manage project dependencies and critical path
  • Delegate tasks and responsibilities to appropriate team/personnel
  • Maintain master project documentation and project status reporting
  • facilitate project status meetings and communication between functional groups as needed
  • triage/post-implementations support
  • Escalate roadblocks to leadership
  • Maintain a calm demeanor and manage issues professionally and respectfully in accordance with our company standard
  • Act with integrity and trust, modeling behavior that respects our employees, peer customers in accordance with the core values of our company
  • Perform any other duties as requested by managementRequirements & Qualifications:Bachelor's degree in marketing, communications, or another related field.5+ years of experience, preferably direct experience in a commercialization, marketing or project management capacityStrong ability to partner across multiple levels and functions of an organization departments, including but not limited to Marketing, eCommerce, Supply Chain, IT, Merchandising, RECD, etc.Excellent collaboration skills, with proven ability to work with multiple stakeholders across business lines to accomplish shared goals and manage expectationsExceptional communication skills, both written and verbalUnderstanding of, and experience executing, projects that adhere to guidelines, legal considerations, regulations, and PM best practicesExceptional communication skills, both written and verbalComfortable coaching, down, across and up to ensure participants are accountable for their deliverablesAbility to work both independently, and as a part of a teamAbility to thrive in a fast-paced, high-pressure environmentDemonstrated experience in and passion for team leadership, mentorship, and development of talentMust be capable of using and operating all equipment as required, including but not limited to tablet, laptop, etc. Be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor or in our warehouseConsistent ability to work both remotely and report into Corporate Headquarters as neededMust be able to travel, as required by the Company in its sole discretion, for occasional meetings and conferences using various forms of transportation.Must be results driven and utilize knowledge to meet or exceed KPIs and goals.Proficiency required in Microsoft Office: Word, Excel & PowerPoint.Must comply with the standards, policies and procedures outlined in the Lovesac Employee Handbook.Must be capable of using and operating all equipment as required, including but not limited to: iPad, laptop, etc.Must be able to travel, as required by the Company in its sole discretion, for occasional meetings and conferences using various forms of transportation.Must possess a strong work ethic and exemplify The Lovesac Values:Lovesac Core ValuesAudacious DreamersWilling to sweep the floorsGritAspirational ValuesCustomer CentricityOnly A PlayersExecutional ExcellenceConsciousnessTable-Stakes ValuesPositivityFlexibilityInclusivityInsatiable LearningPassionCollaborationEmpathyTransparency#LI-remoteOur Showrooms, including our website, are open seven days a week and require morning, evening, weekend and holiday availability.Lovesac is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other characteristic protected by applicable law.Disclaimer: The above statements describe the general nature and level of work being performed by individuals employed in this position. This job description is not intended to be an exhaustive list of all duties and responsibilities required in this position. The job may change as the business changes or customer need changes or may vary somewhat from location to location. Management retains the right, authority and discretion to add or change the duties of the position at any time. Associates must learn and observe applicable company policies and safe practices, as well as perform all duties assigned by supervisors. This job description does not constitute an employment contract.To the extent an employee requires a reasonable accommodation in order to perform the duties of this job, please direct such requests to The Lovesac People Department.

Keywords: LOVESAC COMPANY, Stamford , Sr Manager, Commercialization, Executive , Stamford, Connecticut

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