IT Systems Manager

Company: USALLIANCE Financial
Location: Rye
Posted on: May 16, 2022

Job Description:

Job Description At USALLIANCE Financial, we pride ourselves on continuous evolution. Were searching for a highly skilled manager to contribute to USALLIANCEs growth and help us maintain our position as an industry leader in information technology. The ideal candidate will have experience managing a team responsible for server and database administration. This position will function in a hybrid work model capacity consisting of some days on-site at our Rye, NY office and other days working remotely #LI-Hybrid

• Lead, monitor, and manage the IT Systems team.
• Recruiting, selection, orientation, and training employees.
• Manage day-to-day operations of the IT Systems support team across multiple locations.
• Analyze ticket data, identify problem areas, and improve service delivery process.
• Acts as an escalation point for support issues.
• Determine root cause of recurring issues and creates knowledge database.
• Monitor system performance and track usage. Develop and deliver a trend analysis of system load, usage and response.
• Safeguard assets by planning and implementing disaster recovery and back-up procedures, information security and control structures.
• Manage hardware and software installations and upgrades.
• Monitor inventory of available hardware devices or computer accessories to assess purchasing needs
• Create long-term schedules to determine when to update company computer systems and cybersecurity measures. Ensure software licensing laws are followed.
• Design maintenance procedures and put them into operation.
• Assist in IT budget preparation, budget monitoring and meeting budget targets.
• Complete projects by coordinating resources and timetables with other departments.Requirements
  • 3-5 years in IT Systems management.
  • Excellent organizational, interpersonal, facilitation, verbal and written communication skills.
  • Hardware vendor management experience.
  • Azure experience.
  • Experience supporting applications that utilize Oracle and SQL Server.
  • In depth knowledge of best practices around management, control, and monitoring of server infrastructure.
  • Be very organized and proactive.
  • Able to work productively and effectively in a fast-paced environment.
  • Willingness to be flexible is a must.
  • Leadership skills to mentor junior staff.
  • Ability to work with and coordinate vendors.BenefitsWork Culture & Benefits
    • Medical and Dental Insurance
    • Employer Paid Vision and Life Insurance
    • 401(k) Savings Plan with Full Employer Match Up to 6%
    • Generous Paid Time Off
    • Flexible Spending Accounts for Health & Dependent Care Expenses
    • Collaborative & Dynamic Co-workers
    • Innovative & Relevant Technology Resources
    • Career PlanningUSALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills and experiences within our workforce.

Keywords: USALLIANCE Financial, Stamford , IT Systems Manager, Executive , Rye, Connecticut