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IT Systems Manager

Company: USALLIANCE Financial
Location: Rye
Posted on: May 16, 2022

Job Description:

Job Description At USALLIANCE Financial, we pride ourselves on continuous evolution. Were searching for a highly skilled manager to contribute to USALLIANCEs growth and help us maintain our position as an industry leader in information technology. The ideal candidate will have experience managing a team responsible for server and database administration. This position will function in a hybrid work model capacity consisting of some days on-site at our Rye, NY office and other days working remotely #LI-Hybrid

  • Lead, monitor, and manage the IT Systems team.
  • Recruiting, selection, orientation, and training employees.
  • Manage day-to-day operations of the IT Systems support team across multiple locations.
  • Analyze ticket data, identify problem areas, and improve service delivery process.
  • Acts as an escalation point for support issues.
  • Determine root cause of recurring issues and creates knowledge database.
  • Monitor system performance and track usage. Develop and deliver a trend analysis of system load, usage and response.
  • Safeguard assets by planning and implementing disaster recovery and back-up procedures, information security and control structures.
  • Manage hardware and software installations and upgrades.
  • Monitor inventory of available hardware devices or computer accessories to assess purchasing needs
  • Create long-term schedules to determine when to update company computer systems and cybersecurity measures. Ensure software licensing laws are followed.
  • Design maintenance procedures and put them into operation.
  • Assist in IT budget preparation, budget monitoring and meeting budget targets.
  • Complete projects by coordinating resources and timetables with other departments.Requirements
    • 3-5 years in IT Systems management.
    • Excellent organizational, interpersonal, facilitation, verbal and written communication skills.
    • Hardware vendor management experience.
    • Azure experience.
    • Experience supporting applications that utilize Oracle and SQL Server.
    • In depth knowledge of best practices around management, control, and monitoring of server infrastructure.
    • Be very organized and proactive.
    • Able to work productively and effectively in a fast-paced environment.
    • Willingness to be flexible is a must.
    • Leadership skills to mentor junior staff.
    • Ability to work with and coordinate vendors.BenefitsWork Culture & Benefits
      • Medical and Dental Insurance
      • Employer Paid Vision and Life Insurance
      • 401(k) Savings Plan with Full Employer Match Up to 6%
      • Generous Paid Time Off
      • Flexible Spending Accounts for Health & Dependent Care Expenses
      • Collaborative & Dynamic Co-workers
      • Innovative & Relevant Technology Resources
      • Career PlanningUSALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills and experiences within our workforce.

Keywords: USALLIANCE Financial, Stamford , IT Systems Manager, Executive , Rye, Connecticut

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