CGC-Crisis Care Manager
Company: Community Health Center
Location: Stamford
Posted on: May 16, 2022
Job Description:
- JOB SUMMARYThis Case Manager provides support and care
coordination in the Mobile Crisis Program, working in collaboration
with a multi-disciplinary team of psychiatric APRNs and master's
level clinicians to serve children, adolescents and their families
seeking immediate CGC services.Roles and Responsibilities
- Screen and triage calls from 211 and the community to dispatch
to appropriate services
- Conduct, and accompany clinicians on, evaluations of children
and families in office or community and follow up in person or by
phone as needed
- Provide case management to crisis cases as directed by treating
clinician
- Collaborate with clinical staff in conducting emergency
evaluations and developing and implementing safety plans
- Work with families to develop and implement service plans,
based on specific priorities identified by the family and treating
clinician
- Initiate creative problem-solving strategies to meet unique
needs of clients
- Help families, victims, and witnesses of crime and other
potentially traumatic events, access needed services and supports,
while fostering their development of knowledge and skills to
advocate more independently with community agencies, schools,
etc.
- Develop and maintain positive collaborative relationships with
community agencies and professionals to enhance resources to meet
the needs of clients
- Assist in preparation of agency reports, statistics and
proposals
- Assist Program Director in collecting billing and other
required documentation as needed
- Provide interpretation for clinical staff in sessions with
families for whom English is not their preferred language
- Actively participate in interdisciplinary treatment planning
team meetings, supervision and other staff development
activities
- Utilize the agency's electronic health record system to ensure
proper and timely completion of clinical documentation, program
statistics, and outcome data
- Other related activities as assignedQUALIFICATIONSRequired
Skills and Education
- BA / BSW Degree, preferably with a mental health related
major
- Minimum one year relevant experience, preferably in a child and
family mental health setting
- Familiarity with mental health diagnosis, treatment, and
service systems a plus
- Verbal and written fluency in English and bi-lingual fluency in
Spanish
- Experience and competence working with individuals and families
from culturally diverse backgrounds
- Computer skills, including MS Office, required; familiarity
with electronic health record systems a plusPHYSICAL
REQUIREMENTS/WORK ENVIRONMENT
- Hours will vary; our schedules range Monday-Friday from
6am-10pm and weekends.
- Minimal physical effort. Must be able to operate computer and
telephone continuously. Regular regional travel as necessary.
Keywords: Community Health Center, Stamford , CGC-Crisis Care Manager, Executive , Stamford, Connecticut
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