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Outreach Manager

Company: Cohen Veterans Network
Location: Stamford
Posted on: May 12, 2022

Job Description:

Job DescriptionSalary: Position DetailsPosition Name: Outreach Manager Status: Full Time – Exempt/Full TimeReports to: Chief Communications and Marketing OfficerLocation: Stamford, CT / Silver Springs, MD/Remote PossibleA Career with Cohen Veterans Network, Inc.At Cohen Veterans Network, we seek to improve the quality of life for veterans, including those from the National Guard and Reserves, active duty, and their families. CVN works to strengthen mental health outcomes and complement existing support. Our vision is to ensure that every veteran, active-duty service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives. The Cohen Veterans Network, Inc., is a not-for-profit philanthropic organization (a registered 501c3 Private Foundation). What You'll Do CVN's Outreach Manager is primarily responsible for optimizing the efforts of Cohen Clinic Outreach team members nationwide. Outreach leaders at the clinic level are primarily focused on becoming connectors to care in their communities, helping raise awareness and build reputation of the clinic and its services in the initial years of operation, and in later years, looking to support both public health messaging and sustainment activities in local markets. The Outreach Manager plays a critical role in strategy, project management, content development, sustainment support, coaching, data analysis, and administration of the Outreach team. Duties and Responsibilities: Outreach Strategy and Execution:

  • Develop and execute CVN's national strategy in partnership with the Network Communications and Marketing (NCM) team.
  • Work with clinics to set annual clinic growth plans and review quarterly along with Clinic Support Team (CST)
  • Develop clear outreach goals, deliverables, and benchmarks.
  • Identify ways to proactively improve the efficiency and effectiveness of the network's in-referral processes.
  • Host monthly conference call with Clinic Outreach staff and regularly visit clinic sites.
  • Provide support, guidance, information, and advocacy for CVN Outreach.
  • Share best practices across network, coordinate events, gain, and share points of contact.
  • Ensure cross clinic outreach is ongoing to include exchange of ideas through the Outreach Collaborative; promoting clinic events; etc.
  • Provide contacts/leads to CVN's Advancement team through national and local outreach efforts, provide supporting data, and support funding opportunities as needed. Training:
    • Develop and administer Outreach Training program.
    • Implement and coordinate the CVN Outreach Mentor Program. Content:
      • Work closely with NCM team to develop monthly campaigns and content and ensure team is trained in related messaging.
      • In coordination with NCM team develop a resource library and presentations on broader public health topics such as Mental Health First Aid, PTSD, Suicide Awareness, transition, etc. Also, development of ongoing milestones and breaking issues support.
      • Working with Network Communications and Marketing develop calendar of significant outreach events for all clinics.
      • Serve as liaison to Network Communications and Marketing Team to provide feedback in the development of marketing materials. Data:
        • Coordinate with Network Information Systems team to provide data and insights.
        • Assist individual clinics with analysis of local market data to enhance and focus outreach efforts.
        • Provide support to Clinic Directors as needed in market targeting and other issues. Other:
          • Other duties as assigned. What's Required
            • Bachelor's degree or relevant experience
            • 5 to 7+ years professional experience with demonstrated growth and leadership
            • Strong project management experience/PMO certification
            • Experience with or knowledge of mental health services
            • Understanding of military culture and community
            • Experience with outreach, public health messaging, and/or have community health certifications
            • Experience developing marketing content, toolkits, presentations, etc.
            • Strong interpersonal skills with the ability to work well with individuals across all organizational levels
            • Ability to work independently and prioritize projects to meet deadlines
            • Strong organizational skills with high attention to detail
            • Excellent written and oral communication skills
            • Commitment to CVN's mission and model
            • Veteran or military spouse a plus We take care of our people
              • Fully paid health care benefits
              • Generous leave policies
              • Substantial PTO and sick leave
              • Mental and physical wellness programs
              • Support a diverse, equitable and inclusive culture which empowers our people to be who they are, contribute their unique perspectives and make a difference in the lives of who we serve
              • Professional learning and development opportunities
              • Company teambuilding events
              • A 401(k) savings program with an employer match and more Cohen Veterans Network is an Equal Opportunity Employer. Cohen Veterans Network is committed to the principles of equal employment opportunity for all employees and applicants for employment. Cohen Veterans Network complies with applicable, local, state and federal laws on the subject of equal employment opportunity.

Keywords: Cohen Veterans Network, Stamford , Outreach Manager, Executive , Stamford, Connecticut

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