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Manager, Credit Services - Analytics

Company: Spectrum
Location: Stamford
Posted on: May 5, 2021

Job Description:

JOB SUMMARY The Mgr, Credit Services Analytics will be responsible for the development of insights and analytical capabilities to inform critical business decisions. The manager will serve as a member of the Credit Services team, and requires the combination of analytical expertise and business acumen. In this role, he or she will manage analytical projects that generate actionable insights to better understand performance of policies/programs. Data analyses from this team will drive a deeper understanding of our customers and continuously improve retention strategies, collections effectiveness, and management of bad debt expense. MAJOR DUTIES AND RESPONSIBILITIES Actively engages with Credit Services--- leaders to provide analytical insights that enable operations to reduce risk in the development and execution of processes to enhance revenue and PSU---s while reducing losses. Monitors and evaluates performance of strategies and plans to evaluate business impacts while defining opportunities to optimize. Conducts deep-dive analyses to understand program performance, conducts complex multivariate analysis that addresses key strategic questions and drives ad hoc projects. Manages project plans, resources, and vendor relationships to ensure projects are delivered with the highest quality. Recruits, manages, and develops analysts. REQUIRED QUALIFICATIONS Skills /Abilities and Knowledge Experienced in advanced predictive analytics techniques, identifying trends and patterns in data, and applying relevant analytical and statistical methods to evaluate and solve problems. Implement processes to ensure quality data, adequacy, accuracy and legitimacy of data. Proficiency with SAS programming, including SAS Enterprise Guide. Experience with PowerPoint, Excel, and data visualization experience necessary. Excellent SQL skills, comfortable using a data access tool such as Toad, and Oracle PL/SQL. Experience leading a team of professionals. Exceptional written and verbal communication skills Proven ability to perform effectively in a fast-paced environment Education Bachelors Degree required, MBA preferred. Related Work Experience 5 Years - Data analytics, market research, consumer insights or quantitative analysis 2 Years - Developing statistical models WORKING CONDITIONS Office environment with some necessary travel expected For more information on Spectrum---s benefits, please click here .

Keywords: Spectrum, Stamford , Manager, Credit Services - Analytics, Executive , Stamford, Connecticut

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