SAP Solution Manager Functional Consultant
Company: E*Pro Inc
Location: Stamford
Posted on: April 10, 2021
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Job Description:
SAP Solution Manager Functional Consultant
--- Involve in Onsite-Offshore coordination activities
(handover-takeover, off business hour activity tracking, offshore
reporting)
--- Provide Solution Manager support to SAP implementation as well
as support teams and internal customers/clients
Technical/Functional Skills
--- Strong functional knowledge of SAP Solution Manager with at
least 1 end-to-end implementation project and 2 support projects as
a Solution Manager Functional SME for following areas
o Incident Management (IT Service Management)
o Change Request Management (ChaRM)
o Managing Solution Manager Projects and Blueprint
o Integration with ARIS
--- Strong knowledge of various Solution Manager Features
--- In depth configuration expertise of Incident Management process
and IT Service Management features in Solution Manager
--- Configuration knowledge of Change Management process (ChaRM),
Project Management, Quality Gate Management, integration with
HP-ALM and ARIS.
--- Knowledge of SAP CRM Service Module is an added advantage.
Qualifications --- Experience as the Solution Manager Functional
SME in at least 2 Incident Management implementations
--- Experience with all aspects of Solution Manager implementation
including, but not limited to, gathering requirements, designing
the future state operations solution, as well as supporting testing
and post implementation activities
--- Experience with gap analysis and strategic roadmap/blueprint
development for Solution Manager
--- Extensive experience in Onsite-Offshore working model.
Additional Information All your information will be kept
confidential according to EEO guidelines. SAP Solution Manager
Functional Consultant
Keywords: E*Pro Inc, Stamford , SAP Solution Manager Functional Consultant, Executive , Stamford, Connecticut
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