Sr. Director, Programmatic Operations

Company: Comcast
Location: Bellport
Posted on: February 25, 2021

Job Description:

Job SummaryEffectv is seeking a Sr. Director to manage the operational strategy, execution, management and optimization of all programmatic deals across the Effectv ecosystem in concert with the total portfolio of our TV and streaming TV inventory. The Sr. Director will be part of the Effectv Technology & Operations / Client Care and Services Team which oversees execution of revenue operations for the company. In this role the Sr. Director will be responsible for the development and execution of the short and long-term programmatic operations strategy for the Company. Implements the annual tactical plan to ensure the success of the company's programmatic programs while assuring a positive customer experience and seamless portfolio management against other sales channels. Monitors the progress of sales and operational metrics; reviews records and reports provided to senior management; and solicits employee feedback to drive operational efficiency and sustained adoption. Designs, promotes, and orchestrates experiences and reinforcement plans across multiple divisions/business units that strengthen product knowledge, enhance product advocacy, and ensure the success of the Company's product sales campaigns. Provides leadership and direction for diverse and complex functions. Contributes to the development of the organization's business strategy. Interprets business strategy and develops organizational objectives to align with this strategy. Typically manages multiple teams of professionals. Role will report to the VP, Technology & Operations; Client Care & ServicesJob Description Core Responsibilities Programmatic Experience-- Enable the growth of programmatic revenue through operational excellence--and partnership--across--internal and external--stakeholders---- Provide external leadership and advocacy in support of our Sales, Product and Yield functions, including developing deep working relationships with key Effectv partners------Utilize extensive understanding of digital video marketplace, vendors, and third-party technologies to build and implement strategic plans as it relates to the Company's Programmatic vision.----Evaluate themes and trends across post-event feedback and recommend portfolio level changes that inform the company's overall inventory monetization strategy---- Serve as the source of expertise and point of escalation for all aspects of the execution of a programmatic campaign including implementation, optimization, inventory, and audience--strategy.------Advise key stakeholders including clients and account teams of campaign and account level performance via regular and ad-hoc reporting and status--meetings.Leadership Experience----Manage, develop and oversee the Effectv Programmatic & audience operations--(Audience Fulfillment)--team (structure, personnel, load, development, training).----Develop best practices which improve the quality or efficiency of work within an account or broader programmatic team for all campaigns.----Responsible to hire, onboard, develop and drive delivery excellence for programmatic and audience personnel across the department. Partner with finance and insights teams to review return on investment, impact analysis at performance level data for events, partners and campaigns. Ensure invoicing and financial reporting accuracy.----Keep senior leadership informed on the overall status of the strategy--and team--to ensure any challenges are appropriately resolved and/or--escalated.-- Partner closely with training teams for deployment of successful training curriculum and overall change management approach. Operational Experience----Establish--and develop against the long-term Operational Strategy of Effectv's Audience/Programmatic Media--Operations which exists to inform, educate and enhance the understanding of the Company's products, services and experiences.-- Interpret and support partner business strategy, develop and influence plans, tactics and tools which align with sales strategy activities and support sales campaigns.---- Promote innovation by testing and ensure the team participates--in new initiatives, identify insights and implement new best practices based on results.----Use critical thinking to address problems proactively and--holistically.----Must be resourceful, solutions-oriented and have a systematic approach to problem--solving.---- Consistently exercise independent judgment and discretion in matters of significance.-- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.------Other duties and responsibilities as assigned. Requirements: -- Minimum 7+ years of ad operations, ad trafficking, and direct & programmatic revenue management------10+--years experience--with concentration in advertising, marketing, economics, finance, computer science, mathematics or engineering---- Minimum BA/BS degree, Graduate--degree--preferred -- Extensive understanding of digital video marketplace, vendors, and third-party technologies---- Experience with FreeWheel MRM software a strong preference but not required------Scaled--Organizational--& Operations Strategy Experience---- Experience with database, visualization tools or coding languages is a--plus------Proven experience building high-performing teams with a focus on a culture of trust, transparency and coaching / talent development------Strong presentation skills and comfort presenting to senior--stakeholders------Strong analytical abilities and quantitative skills---- Excellent communication and organizational skills ----Ability to--prioritize tasks--effectively,--handle multiple--tasks--and meet deadlines------Outstanding customer support/services skills--required------Effectively manage issues and relationships--- external & internal matrixed-- Employees at all levels are expected to: ----Understand our Operating Principles; make them the guidelines for how you do your job.----Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.----Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.----Win as a team make big things happen by working together and being open to new ideas.----Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.----Drive results and growth.----Respect and promote inclusion & diversity.----Do what's right for each other, our customers, investors and our communities. Disclaimer: ----This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an--EOE/Veterans/Disabled/LGBT --employer.
EducationBachelor's DegreeRelevant Work Experience10 Years +

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. We are an Equal Employment Opportunity and Affirmative Action Employer EOE/Veterans/Disabled/LGBT. Comcast endeavors to make our career site accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact comcast_careers@comcast.com. Any inquiries regarding employment application status; resume submittal, open positions and any other general inquiries will not receive a response so please visit our FAQ page for more information. Comcast participates in the E-VERIFY PROGRAM in our hiring practices to achieve a lawful workforce.

Keywords: Comcast, Stamford , Sr. Director, Programmatic Operations, Executive , Bellport, Connecticut