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Senior Project Manager

Company: cxLoyalty
Location: Stamford
Posted on: February 25, 2021

Job Description:

Job Description Senior Project Manager
The role is responsible for the coordination and completion of assigned client and/or other company programs and projects. This requires maintaining strong cross-functional relationships to track responsibilities while ensuring all project deliverables are completed. The role requires the ability to tactically manage multiple concurrent, complex projects while maintaining a strategic view for the business overall.

This position is based in our Stamford, CT headquarters; however remote candidates will be considered.

About Us
cxLoyalty is a global leader in loyalty and engagement solutions. With 35 years of experience and 200 million consumer touchpoints worldwide, cxLoyalty's--unique combination of platform, content and delivery at scale set us apart in the marketplace. Over--3,000 leading banks, retailers, travel and telecom companies worldwide select cxLoyalty to--design, administer and fulfill loyalty and engagement programs that strengthen and expand the value of their customer relationships.

Key responsibilities include (but are not limited to) the following:

  • Maintains overall ownership and responsibility for the health and effective delivery of assigned projects including the management of project scope, schedule, budget, risks and solution quality.
  • Responsible for owning, creating,--and maintaining the project plan and keeping the project timeline, tasks, dependencies, and deliverables on track.
  • Owns and manages internal and external communications with responsibilities to include effective and timely client/stakeholder communication and escalation.--
  • Responsible for project financials including--tracking and reporting of--key metrics, forecasting and identifying variances between baseline budget and actual results.
  • Responsible for project procurement including--supporting the selection of vendors, and working with procurement to establish payment terms, negotiate contracts and ensure goods and services are purchased and delivered in a timely manner.
  • Ensure contract terms are implemented and delivered as agreed in the statement of work or contract.
  • Responsible for project resourcing and coordination with respective resource managers.
  • Manage internal/external client requests for project changes, evaluating the impact on the business, resources, and pricing and presenting changes in change review board meetings as needed.
  • Actively identifies risks and resolves issues to ensure the impact to the project's scope, timeline, cost and/or quality are mitigated and/or minimized.
    -- Qualifications:
    • Bachelor's degree or equivalent work experience
    • Minimum of three or more years project management experience. Strong understanding and practice of formal project management methodologies.
    • Project Management certification preferred (PMI PMP or equivalent).
    • Experience with project management tools such as MS Project (or other related such as HP Portfolio, etc.); Agile support tools, such as Jira, Confluence, etc.;--other project support tools such as MS Office, MS Visio, SharePoint and IT Service Management tools (ServiceNow or other)
    • Ability to interact effectively and collaboratively with all levels of management and customers. Strong team management--and collaboration skills.
    • Ability to analyze situations accurately, use appropriate judgment and discretion to independently make sound professional decisions.
    • Demonstrated ability to meet deadlines in a fast-paced environment
    • Excellent communication skills, both verbal and written.
    • Forward looking thinker who actively seeks opportunities and proposes solutions.
    • Ability to lead--project--teams of various sizes and see them through to completion while meeting deadlines.
    • Budget management experience - ability to analyze--financial information to ensure all projects are within--budget. #LI-MS1


      --

Keywords: cxLoyalty, Stamford , Senior Project Manager, Executive , Stamford, Connecticut

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