Program Manager, BI Operations and Services
Company: SPECTRUM
Location: Stamford
Posted on: February 25, 2021
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Job Description:
JOB SUMMARY
Responsible for managing one or more highly complex or
enterprise-wide program(s) consisting of multiple projects. Ensures
successful integration of several projects and adjusts project
scope, timing, and budgets as needed, based on the needs of the
business. This job requires extensive technical and project
management experience.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and
enhance the customer experience
Develops the program strategy, supporting business case and various
high-level project plans
Ensures integration of projects and adjusts project scope, timing,
and budgets as needed, based on the needs of the business; may also
coordinate with multiple project managers to assemble overall
program plan
Serves as a mentor to project managers and project leaders to
educate and assist them with implementing project management
processes and making improvement/changes
Accountable for the execution of established project management
processes and methodologies to ensure delivery of project scope on
time and within budget while meeting or exceeding quality standards
and customer expectations
Accountable for plans and teamwork assignments, directing work
efforts, reviewing integrated project plans, escalating and
communicating resource needs, ensuring completion of quality
reviews, and driving the resolution of issues as appropriate
Communicates with leadership and other stakeholders on program
strategy, direction and changes
Responsible for delivering all projects contained in the project
portfolio on time, within budget and meeting the strategic and
business requirements
Responsible for tracking key project milestones and recommending
adjustments to Project Managers
Partners with senior leadership of the business community to
identify and prioritize opportunities to achieve the goals of the
enterprise
Responsible for managing all aspects of the design, development and
implementation of the program
Mentors a team of project managers and/or other project management
staff
REQUIRED QUALIFICATIONS
Skills /Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to work independently with no supervision and guidance
Ability to communicate orally and in writing in a clear and
straightforward manner
Ability to prioritize and organize effectively
Ability to define key performance indicators/metrics
Ability to effectively analyze and interpret data
Ability to show judgement and initiative to accomplish job
duties
Ability to document, prepare, and deliver data-driven
presentations
Ability to communicate with all levels of management and company
personnel
Ability to influence internal and external key stakeholders and
build consensus
Ability to make decisions and solve problems while working under
pressure
Ability to develop strong working relationships with peers and
project members
Superb ability to oversee and manage large, complex, diverse and
strategic projects that impact the organization as a whole
Excellent ability in implementing program and project plans and
monitor progress, resource usage and quality
Advanced understanding and ability to manage complex program and
project budgets
Advanced knowledge in conducting risk assessments and developing
plans for eliminating or mitigating the risks identified
Related Work Experience Number of Years
Project Management experience 5+
IT or Engineering work experience 7+
Education, Certification & Licenses
Bachelor's degree in computer science, information systems,
business administration or related field, or equivalent
experience
Project Management certification or successful completion of a
recognized project management curriculum is strongly preferred
WORKING CONDITIONS
Office Environment
For more information on Spectrum's benefits, please click .
Keywords: SPECTRUM, Stamford , Program Manager, BI Operations and Services, Executive , Stamford, Connecticut
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