Manager, Business Intelligence
Company: SPECTRUM
Location: Stamford
Posted on: February 23, 2021
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Job Description:
JOB SUMMARY
Responsible for partnering with internal business client's
leadership to manage a portfolio of high-value, business-critical
information delivery. This position will work closely with key
business planners to ensure business needs and goals are realized
through discovery, analysis, and reporting on Charter's information
assets. This role oversees a complete delivery team including
analysts and ETL/Report developers dedicated to assisting our
client efficiently and effectively organize and deliver
high-quality BI products that align with current business
needs.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and
enhance the customer experience
Provides guidance and education in the interpretation and
application of BI products
Communicates data integrity issues, nuances, and insights to all
levels of the company in a clear and concise manner
Maintains Key Operating Metric definitions and owns BI single
source of truth reporting
Monitors and manages requests from the business to the Business
Intelligence Group
Ability to query data comfortably to provide information requested
by business users
Presents data in a fashion that is easily consumable with proper
documentation for successful user adoption
Ensure the proper hands-offs and coordination between BI Project
teams, Data Architecture Team, Prod Operations, stakeholders and
external providers
Creates and maintains report documentation, data dictionary, and
training materials for customers
Ensures leadership in BI and customers are aware of project status
in a timely manner
Partner with broader Business Intelligence Group to ensure
expectations are aligned within BI and across the overall
effort
Manages the delivery of projects through requirements gathering,
development lifecycle, user acceptance testing, and packaging the
final product for end-user adoption and consumption
Executes on a roadmap of business focused BI initiatives with a
clear understanding of all deliverables and associated
deadlines
Performs other duties as requested
REQUIRED QUALIFICATIONS
Skills /Abilities and Knowledge
Ability to read, write, speak and understand English
Strong written and verbal communication skills
Ability to speak to large groups with advanced presentation
skills
Ability to perform critical thinking in the area of data analysis
and process
Ability to effectively consult with department managers and
leaders
Ability to work with others to resolve problems, handle requests or
situations
Ability to prioritize and organize effectively and manage multiple
projects/assignments
Proven ability to perform effectively in a fast-paced
environment
Good knowledge of data warehousing concepts, logical/physical
database design and dimensional modeling
In-depth understanding of IT infrastructure such as servers and
storage systems, operating systems, virtualization platforms, and
disaster recovery tools
Proficiency in Microsoft Office suite required
Ability to mange multiple concurrent projects and tasks
Ability to understand data warehouse modeling
Experience in interacting with databases through SQL
Understanding of MicroStrategy BI toolset
Expertise in Avaya, Aspect Workforce, ICOMS, and/or CSG
preferred
Education
Bachelor's degree or foreign equivalent in Information Technology
or business related field, or equivalent experience
Related Work Experience
IT experience in the areas of Data Warehousing and Business
Intelligence 7+
Experience providing data integration solutions in large-scale
enterprise 5+
environments primarily using MPP databases such as Teradata
of experience in developing automated frameworks, templates and
design
patterns
Supervisory experience with experience managing multiple teams
consisting 3-5
of employees and contractors
Experience as a ETL developer, QA Engineer, Build Engineer, or
other role 3+
involving daily interaction with development practices
Experience involving daily interaction with software development
practices 2+
Supervisory experience with experience managing multiple teams
consisting 3-5
of employees and contractors is strongly preferred.
Experience with Cable TV, Internet, and/or Phone products &
services or
other related industry experience is a plus
WORKING CONDITIONS
Office environment
For more information on Spectrum's benefits, please click .
Keywords: SPECTRUM, Stamford , Manager, Business Intelligence, Executive , Stamford, Connecticut
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