StamfordRecruiter Since 2001
the smart solution for Stamford jobs

Manager, Instructional Design

Company: SPECTRUM
Location: Stamford
Posted on: August 3, 2020

Job Description:

Job Description:

The Manager Instructional Design is responsible for managing the design and development of Charter's technical, Customer Service, Sales, Marketing, Business, and Leadership Training programs In this role you will manage vendors and internal staff responsible for program design and development. You'll work cross-functionally across other business units to leverage existing materials, direct vendors, and develop programs to establish consistent Charter curriculum. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience * Lead design and development of technical, customer service, sales, marketing, Charter Business, and leadership training; serve as creative and planning resource to internal customers and training directors * Manage the design and integration of instructional design into a comprehensive curriculum for each business unit's training function; ensure each course can be modularized and marketed to different employee groups as needed * Assess clients' learning situation, expectations, resources, constraints, learning needs, learning gaps, and tasks in relation to the organizational mission and goals * Manage development of training programs based on business and performance objectives identified by stakeholders, project managers, clients, and subject matter experts * Manage and direct design and development work of vendors * Lead the development of innovative programs that increase customer satisfaction and generate revenue * Work with clients to secure approval of new and updated curriculum * Manage team escalations and partner with clients to drive resolution * Act as an instructional design subject matter expert * Partner with functional training managers, supervisors, and points of contact to establish train-the-trainer delivery and certification * Manage integration of content, such as product training, across training functions * Research and analyze training options, delivery methods and techniques * Create and implement evaluation plans to demonstrate business impact of all training initiatives * Partner with peers on all curriculum development responsibilities * Keep abreast of current learning and performance strategies, delivery methods, and techniques * Plan and manage all instructional design projects * Collaborate with subject matter experts and conduct training needs assessments * Provide effective implementation of instructional products and programs * Manage implementation of ROI forecasting and impact studies of training initiatives * Manage external resources to maximize cost effectiveness and quality * Manage Instructional Design training budget * Perform other duties as requested by supervisor REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge * Able to read, write, speak and understand English * Skilled in various instructional design methodologies and practices * Possess excellent time management and project management skills * Demonstrated experience leading a team of instructional designers * Collaborate and work cross-functionally across various business units * Communicate orally and in writing in a clear and straightforward manner * Make decisions and solve problems while working under pressure * Manage multiple projects to meet target dates for implementation * Experience using Articulate Storyline * Excellent Microsoft Office experience, includings Excel, PowerPoint and Outlook. * Must be able to prioritize and organize effectively * Show judgment and initiative and to accomplish job duties * Skills in team building, relationship building, facilitation and presentation Education * Bachelor's degree in Instructional Design, Human Resource Development, Business Administration or equivalent experience in related field required * Specialized training in instructional design methodologies required Related Work Experience 5 years of Instructional Design experience 3 years of Management experience 2 years of Project management experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Knowledge of cable television products and services a plus Organizational development/change initiatives experience preferred Knowledge of a variety of training delivery systems Skills in measurement and evaluation of training initiatives WORKING CONDITIONS Office environment Approximately 30% travel

Keywords: SPECTRUM, Stamford , Manager, Instructional Design, Executive , Stamford, Connecticut

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


RN Practice Manager/Administrator (FT) - Urgent Care of Hillsborough -
Description: The RN Practice Manager manages the daily operations of their assigned practice site. This includes overseeing personnel, practice operations, billing, physician patient scheduling and budget development. (more...)
Company: Physician Enterprise Group
Location: Fair Lawn
Posted on: 08/8/2020

Commercial Excellence Director
Description: We're looking for a candidate to fill this position in an exciting company. ul li Work with company MDs and Commercial teams to empower them to deliver a go-to-market organization and system that (more...)
Company: Cargill Deutschland GmbH
Location: New York
Posted on: 08/8/2020

Plant Manager
Description: Plant Manager Chemical Manufacturing Industry Experience. Must have a strong knowledge of local, state, and federal health and safety regulations. Are you looking to make a career change to a stable company (more...)
Company: Ajulia Executive Search
Location: Edison
Posted on: 08/8/2020


Director, Corp. Real Estate: Portfolio Planning
Description: JOB SUMMARY br This position is responsible for the development and coordination of short-term and long-range strategic real estate plans, objectives and budgets based upon over-arching organizational (more...)
Company: Spectrum
Location: Floral Park
Posted on: 08/8/2020

Underwriting Manager
Description: Better is redefining homeownership and making it simpler, fasterand most importantlymore accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey (more...)
Company: Better Mortgage Corporation
Location: New York
Posted on: 08/8/2020

SVP - Data Management & Controls
Description: The Data Business Risk Sr Officer is a strategic professional who closely follows Citi Data Management direction and adapts them for application within MSS and the firm. Recognized as a subject matter (more...)
Company: Citi
Location: New Providence
Posted on: 08/8/2020

Strategic Accounts Manager
Description: Position Type : Full time Type Of Hire : Experienced relevant combo of work and education Education Desired : Bachelor''s Degree Travel Percentage : 50 Job DescriptionPosition Primary Responsibilities (more...)
Company: FIS
Location: New York
Posted on: 08/8/2020

Application Development Manager
Description: Job Scope:Own the Design and Development of key modules of a new global firm-wide Funds Transfer Pricing platform for CitiPartner with Treasury, Finance, Operations and Technology teams for solution planning (more...)
Company: Citi
Location: South Plainfield
Posted on: 08/8/2020

Strategic Accounts Manager
Description: Position Type : Full time Type Of Hire : Experienced relevant combo of work and education Education Desired : Bachelor''s Degree Travel Percentage : 50 Job DescriptionPosition Primary Responsibilities (more...)
Company: FIS
Location: Larchmont
Posted on: 08/8/2020

Manager - Care Management
Description: DescriptionJob Profile Summary br br The Manager of Care Management is responsible for supervising Care Management Teams which includes RN's, Social Workers, and Coordinators to coordinate appropriate (more...)
Company: Healthfirst
Location: New York
Posted on: 08/8/2020

Log In or Create An Account

Get the latest Connecticut jobs by following @recnetCT on Twitter!

Stamford RSS job feeds