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Customer Service Manager

Company: Michael Page
Location: Stamford
Posted on: June 28, 2020

Job Description:

You will support manufacturing with aftermarket customer service integral to the manufacturing of standard products. You will support our customers with product services and work closely with engineering teams to provide support for product repair activities. Client DetailsIndustry leading manufacturing organization DescriptionSupervision of customer service department personnel.Manage product inventory.Revenue maintenance and drive new sales.Partner with engineering teams to meet customer requirements.Quote repair and maintenance costs to customers.Schedule time for repairs and calibration.Schedule lab testing services.Regularly follow-up with customers to proves excellent service levels.Receive RMA's and ship RMA's.Schedule new product production through the Lab.ProfileBachelor's Degree or equivalent experience preferred.2 years experience of leading a customer service team2 years experience of working with technical products.Exposure to managing a P&L Management of highly skilled technical personnel.Manufacturing operations experience Job OfferCompetitive compensation package Job Requirements:SDL2017

Keywords: Michael Page, Stamford , Customer Service Manager, Executive , Stamford, Connecticut

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