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Mobile Ops Excellence Project Manager

Company: Spectrum
Location: Stamford
Posted on: May 16, 2020

Job Description:

MOBILE OPS EXCELLENCE PROJECT MANAGER

Apply Now DATE POSTED 05/13/2020 Requisition Number: 262647BR Location: United States - Connecticut - Stamford Area of Interest: Product Management, Product Support Position Type: Full Time Company Overview:
Charter Communications is America s fastest growing TV, internet and voice company. We re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter s business strategy and it s the philosophy that guides our 90,000 employees.

JOB SUMMARY
Achieve Spectrum Mobile s operational objectives by proactively managing defect and enhancement opportunities from data-driven insights. Join a fast growth and highly visible team focused on building and optimizing. Embrace Spectrum Mobile Simplicity and Leadership Principles to actively and consistently support all efforts to scale the business by focusing on simplicity and speed.

Responsible for managing, planning, monitoring and reporting on key projects from conception through implementation. Performs a variety of tasks. Manages project details, data collection, reporting and communication to successfully drive project efforts.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.

Plan, manage, and monitor projects from concept through implementation for projects.

Manage day-to-day operational aspects of all assigned projects and gains consensus from stakeholders to ensure successful implementation.

Establish project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools.

Meet with internal customers of an assigned project to provide status updates and reports and gather project-related feedback.

Responsible for handling multiple projects simultaneously.

Track costs and performance, service levels and other metrics required to ensure project goals and objectives are met.

Identify, analyze, and interpret trends or patterns in complex data sets for root cause analyses

Clear and consistent communication with sponsors and stakeholders including program analysis, documentation, and presentations

Performs other duties as requested.

REQUIRED QUALIFICATIONS
Skills /Abilities and Knowledge
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person , on the phone, and by written communication in a clear, straight-forward, and professional manner
Ability to prioritize and organize effectively and manage multiple projects and assignments
Ability to develop strong working relationships with peers and project members
Excellent critical thinking skills
Proven ability to perform effectively in a fast-paced environment
Knowledge and ability to use computer and software applications including Microsoft Project
Ability to analyze and interpret data
Proven ability to create executive level presentations and analyses

Education
Bachelor s degree in related field or equivalent work experience
Project Management certification or successful completion of a recognized project management curriculum preferred

Related Work Experience / Number Of Years
Project management 2-5

PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge

WORKING CONDITIONS
Office environment
Some travel may be required

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws. FCC Unit: HQ452 Business Unit: Cable Operations Apply Now Apply Later

The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
Charter Communications will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances.

Keywords: Spectrum, Stamford , Mobile Ops Excellence Project Manager, Executive , Stamford, Connecticut

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