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Solutions Engineer

Company: Tru Optik
Location: Stamford
Posted on: January 16, 2022

Job Description:

THE OPPORTUNITYWe seek an experienced, passionate, and highly motivated Solutions Engineer based in Stamford, CT to bring our solutions to life each day, turning prospects into customers and to establish new customer deployments. The team is also tasked with helping Tru Optik's existing customers integrate our technology with a wide variety of other systems, including ad serving tools, programmatic technologies and various data integrations post the initial integration. Because of the wide variety of systems this team must communicate with customers and partners frequently and must be able to find clever solutions to complex integration problems.
As the hub of configuration design and customer interaction, this position is also tasked with developing and sharing best practices across Tru Optik and providing support to the engineering organization.
This position will initially report to the Chief Client Officer.
KEY RESPONSIBILITIES

  • Confer with customers, product management and engineering to assess system and product requirements
    • Plan and modify products to meet customer needs
      • Participate in our product release cycle through requirement gather, design vetting, and user acceptance testing
        • Help in researching and developing new products
          • Assist in documenting our products
            • Collaborate with sales teams to understand customer requirements and provide sales support
              • Prepare and deliver technical presentations explaining products or services to customers and prospects
                • Conduct demos and attend in-person question and answer sessions for new sales
                  • Architect solutions during pre-sales process based on the ability to translate business requirements directly from customers
                    • Provide training to our internal teams, and occasionally to our clients
                      ABOUT YOU
                      • BA/BS degree and 3-6 years experience with internet technologies
                        • You have strong communication skills - this position requires significant amount of client interaction. Being a Solutions Engineer is all about explaining how the technology solution solves the business problem.
                          • You have solid skills with excel and CRM management
                            • You should have working knowledge of the ad tech ecosystem, database structure, and MySQL
                              • You think creatively and solve problems actively. This is not a position where requirements or solutions will be spoon fed to the team.
                                • You are passionate about sharing your knowledge and experiences with others
                                  • You have a background in online advertising, or Internet technologies/companies
                                    • You are educated in CS/EE/related technical field, preferably but not required
                                      OTHER VALUES
                                      • Smart and excited about learning in a dynamic work environment
                                        • Self-motivated and can thrive in a startup
                                          • Optimistic
                                            • Fun to work with
                                              • Fundamentally excited about the opportunity to reshape an industry!
                                                BENEFITSTru Optik offers a competitive benefits package including subsidized healthcare, 401k match, office snacks, and a flexible approach to vacations and time off.Tru Optik is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran's status or any other characteristic protected by law.

Keywords: Tru Optik, Stamford , Solutions Engineer, Engineering , Stamford, Connecticut

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